Band 7 Patient Flow Manager

Job summaryAre you looking for your next exciting challenge? Are you an experienced frontline leader and passionate about inclusivity? Are you a value based leader and keen to work with our staff and service users?This is a fantastic opportunity to join the Birmingham & Solihull Urgent Care Directorate, a well-established team with an extremely motivated and innovative workforce. We are looking for a similarly driven and creative professional to develop and lead the team.Working within the Urgent care Directorate as a patient flow manager, you will be responsible to ensureAttending Ward RoundPlanning discharge earlyLiaising with other professionals including locality patient flow managers and Senior Urgent Care NurseAttending deep dive meetingAttending Section 117 meetingManaging complex dischargesCoordinating professionalsReducing delays in dischargesYou will need:Excellent communication skillsLeadership qualitiesAbilities to work collaboratively with partner agenciesExperience of managing change and leading staff.Ability to make sound clinical decisions in collaboration and offer support to staff as neededMain duties of the jobAs a Patient Flow Manager, you will be responsible to coordinates safe, timely, and effective discharge from hospital or inpatient care back to the community or another care setting.Key responsibilities usually include:Planning discharge early by identifying patient needs, risks, barriers, and expected discharge dates.Coordinating professionals such as doctors, nurses, social workers, occupational therapists, physiotherapists, community teams, housing, and voluntary services.Ensuring safe aftercare by arranging follow-up appointments, medication, care packages, equipment, transport, and community support.Managing complex discharges, including safeguarding concerns, homelessness, mental health needs, capacity issues, and delayed transfers of care.Supporting communication with patients, families, carers, ward teams, and external agencies.Reducing delays by escalating barriers, tracking discharge progress, and ensuring actions are completed.Maintaining governance and documentation, including discharge plans, risk assessments, referrals, and escalation records.Section 117 Aftercare responsibilities, helps ensure that discharge is clinically safe, legally compliant, and aligned with care planning requirements such as CPA, safeguarding, Mental Health Act considerations, section 117 aftercare where relevant, and effective liaison with community mental health services.About usWelcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.DetailsDate posted01 September 2026Pay schemeAgenda for changeBandBand 7Salary 49,387 to 56,515 a year per annum, pro rata ContractPermanentWorking pattern Full-time Reference number436-8240362Job locationsOleaster Centre6 Mindelsohn CrescentEdgbastonB15 2SYUnited KingdomJob descriptionJob responsibilitiesPlease refer to the Job Description and Person Specification for further details for further details.We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received. Job description Job responsibilitiesPlease refer to the Job Description and Person Specification for further details for further details.We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.Person Specification Skills and Knowledge EssentialAdmission / Discharge experienceRMHN/RLDN Degree level QualificationKnowledge of Services in the Patient Care PathwayDesirableSystem working - ICB, Ambulance, Police and other professionalsWorking within the Acute and Urgent care EnvironmentKnowledge of Mental Health Act in Urgent/Acute Care Person Specification Skills and Knowledge EssentialAdmission / Discharge experienceRMHN/RLDN Degree level QualificationKnowledge of Services in the Patient Care PathwayDesirableSystem working - ICB, Ambulance, Police and other professionalsWorking within the Acute and Urgent care EnvironmentKnowledge of Mental Health Act in Urgent/Acute CareDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).Employer detailsEmployer nameBirmingham and Solihull Mental Health NHS Foundation TrustAddressOleaster Centre6 Mindelsohn CrescentEdgbastonB15 2SYUnited KingdomEmployer's websiteEmployer detailsEmployer nameBirmingham and Solihull Mental Health NHS Foundation TrustAddressOleaster Centre6 Mindelsohn CrescentEdgbastonB15 2SYUnited KingdomEmployer's website