At a Glance
- Tasks: Assist in daily operations, manage HR, IT, and ensure compliance.
- Company: Join the outstanding Charing Surgery team in a supportive environment.
- Benefits: Competitive salary, career growth, and a vibrant community atmosphere.
- Other info: Dynamic role with opportunities for innovation and collaboration.
- Why this job: Make a real difference in healthcare while developing your skills.
- Qualifications: Experience in operational management and excellent organisational skills required.
The predicted salary is between 36827 - 45011 £ per year.
An amazing opportunity has presented itself for the right candidate to join our team at Charing Surgery, a CQC rated outstanding Practice set in a rural location in the lovely village of Charing, Kent. Close motorway links and the train station a 2 minute walk away make it accessible from many locations across Kent and beyond.
This role is varied and covers all sorts of areas relating to the operations of the Practice. The successful applicant needs to be personable, flexible and have a solid understanding of Practice operations, compliance and governance as well as exceptional organisational skills. You will be fully supported by the Partners, the Practice Manager and the wider team as you settle into this exciting and varied role.
Main duties of the job:
- To assist the Practice Manager in the daily operational duties of the practice in line with the GMS contract; CQC and statutory responsibilities.
- Key responsibilities will include:
- Human resources administration
- Premises management
- Trainee timetable management
- IT management
- Intranet Management and Complaints first point of contact (admin)
- Shared responsibilities will include HR; CQC, Health & Safety and Information Governance, CQC and complaints.
General practice continues to change and the post holder will be expected to assist, and at times project manage new pathways, contract changes and service delivery.
Person Specification:
Experience:
- Operational and site management experience of 2 years.
- Experience of running the day-to-day operations of General Practice.
- Experience of working with the general public.
- Experience of planning, implementing and monitoring new and existing service delivery pathways.
- Able to achieve individual, team and organisational goals.
- Excellent interpersonal skills to successfully manage a multi-disciplinary team and build good working relationships with internal and external stakeholders.
- Excellent organisational skills with the ability to work to deadlines and targets.
- Excellent IT skills and understanding of Information Governance.
- Project planning and implementation skills.
- Effective resolution of issues and complaints.
- Understanding and compliance with confidentiality, equality, diversity and inclusion.
- Ability to work autonomously and as part of a team.
- Resilience in managing consistently high workloads and competing priorities.
- Full UK driving licence.
Desirable:
- Highly motivated and pro-active with the ability to use initiative and judgement.
- Experience of NHS primary care, including clinical systems.
- Strong leadership and development skills.
- EMIS user skills.
- Ability to innovate, benchmark best practice and identify opportunities to develop the business.
- Experience of change management.
- Good grasp of performance measures.
- Ability to develop, implement and embed policy and procedures.
- Good understanding and delivery of data management and IT systems.
- Understanding of clinical coding, SNOMED, or workflow optimisation.
- Open to change.
- Flexibility to work outside of core office hours when required.
Qualifications:
- 6 GCSE (or equivalent) at Grade A-C or 9-5 including English & Maths.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
OPERATIONAL LEAD in Bakewell employer: National health service
The London Ambulance Service NHS Trust is an exceptional employer, offering a dynamic work environment that prioritises patient safety and service improvement. With a strong commitment to employee development, including leadership training and apprenticeship programmes, staff are empowered to grow their skills while contributing to the health of London. The Trust's inclusive culture and focus on quality management ensure that employees feel valued and supported in their vital roles.
StudySmarter Expert Advice🤫
We think this is how you could land OPERATIONAL LEAD in Bakewell
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like National health service.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at National health service.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like National health service, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace OPERATIONAL LEAD in Bakewell
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National health service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National health service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National health service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National health service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National health service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National health service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
