At a Glance
- Tasks: Lead clinical delivery and ensure high-quality urgent care services.
- Company: Join a not-for-profit organisation aligned with NHS values.
- Benefits: Flexible working, learning opportunities, and a supportive environment.
- Other info: Dynamic role with a mix of clinical practice and management responsibilities.
- Why this job: Shape the future of urgent care while making a real difference.
- Qualifications: Masters-level qualification in Advanced Clinical Practice and leadership experience.
The predicted salary is between 44460 - 54340 £ per year.
Overview
In this role, you will provide senior clinical leadership for PC24, ensuring safe, effective, and consistent day-to-day urgent primary care delivery.
You will lead the clinical workforce, drive quality and service standards, and collaborate with the Medical Lead and Operational Service Manager as part of the service leadership team.
Expect a mix of clinical practice (about 60%) and management (about 40%), with a focus on actionable improvements and cross-team coordination.
This position offers a meaningful opportunity to shape urgent care delivery within a values-driven, high-performing NHS-aligned framework.
- Pay / Benefits
- Flexible working
- learning and development opportunities
- not-for-profit organisation with NHS-aligned values
Responsibilities
- Lead daily clinical delivery of PC24 and oversee quality of care and staffing
- Practise autonomously as an Advanced Clinical Practitioner and manage clinical decisions within established pathways
- Provide senior clinical advice, coordinate escalations, and ensure information transfer to receiving teams
- Line-manage ACPs, UCPs, trainee ACPs, and UCAs; support recruitment and onboarding
- Conduct appraisals and performance reviews; address practice concerns per policy
- Define scope of practice and supervision for clinicians; address skill gaps with targeted support
- Oversee staff wellbeing, workload, supervision, and regular meetings
- Coordinate clinical staffing and skill mix; work with Rota Team on cover and safety risks
- Ensure safety, quality, infection control, safeguarding, and readiness for inspections
- Monitor access, waiting times, productivity, and service quality; drive continuous improvement
- Contribute to service planning, budgeting, and business cases with clinical input
- Represent PC24 in local clinical discussions; chair meetings and contribute to governance activities
- Develop and review SOPs, policies, and clinical guidelines with final sign-off by Medical Lead
- Key requirements
- Current registration with NMC, HCPC, GPh C or equivalent
- Masters-level qualification in Advanced Clinical Practice
- Autonomous ACP practice and ongoing professional development
- Experience leading clinical staff, supervision, and performance management
- Substantial ACP experience in urgent, primary, community or emergency care
- Experience improving clinical quality or service performance
- Experience contributing to incident learning, audits or complaints review
- clinical leadership and team mentoring
- effective communication and collaboration
- sound judgment under pressure
- Adastra or comparable clinical and reporting systems
- clinical governance and patient safety frameworks
- use of service data to identify problems and verify changes
PC24 Head of Clinical Delivery in Ashfield employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
StudySmarter Expert Advice🤫
We think this is how you could land PC24 Head of Clinical Delivery in Ashfield
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like National Health Service.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at National Health Service.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like National Health Service, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace PC24 Head of Clinical Delivery in Ashfield
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National Health Service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National Health Service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National Health Service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National Health Service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National Health Service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National Health Service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
