Overview
In this role you will support the Out of Hours and Minor Injury Unit with admin, secretary and reception duties. You will work within a cooperative admin team to produce reports, manage databases and records, and handle audits and service information. You will respond to calls and emails, take minutes, and provide cross-site clerical cover, with occasional travel to maintain the service fleet. You will be accurate, patient-focused and able to juggle a varied workload, using strong IT skills and professional communication. This role offers exposure to NHS processes and a chance to contribute to reliable, accessible care.
Pay / Benefits
- 27 days annual leave, plus bank holidays
- pension scheme
- lease car scheme
- cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
Responsibilities
- Provide high-quality administrative, secretarial and reception support to Out of Hours and Minor Injury Unit services
- Produce timely reports and maintain databases, spreadsheets, records, filing systems and workforce information
- Complete routine daily, weekly and monthly admin tasks, including data validation and clinical audit support
- Manage patient records and diaries, ensure accurate notes and meeting minutes are recorded
- Maintain service information across sites (intranet, leaflets, contact lists, diaries, stationery, supplies)
- Support day-to-day service operations through general office duties and effective administration
- Offer reception, clerical and cross-service cover and liaise with colleagues
Key requirements
- Proven office experience
- Good numeracy and literacy skills
- Proficiency with Office suite (Excel, Word, Outlook)
- Willingness to learn and develop
- Ability to travel between sites and hold a full UK manual driving licence
- Confidentiality and customer-focused approach
- NHS experience desirable
- customer-focused approach
- professional communication
- ability to liaise with professionals and the public
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Administrator in Abingdon employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
