At a Glance
- Tasks: Lead incident management for SAP applications and ensure high-quality service delivery.
- Company: Join National Grid, a leader in energy management and innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and innovation.
- Why this job: Make a real difference in energy services while developing your career in IT.
- Qualifications: 5+ years in application management and hands-on incident management experience.
The predicted salary is between 60000 - 80000 £ per year.
National Grid in Warwick seeks a Senior Service Analyst to own a set of applications, including SAP, within a hybrid IT operating model.
You will work closely with the SAP Operations Manager to ensure services are fit for purpose and delivered to a high standard.
The role requires at least 5 years in application management, hands-on incident management, and experience coordinating onshore and offshore resources.
ITIL Foundation is preferred.
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Senior Service Analyst - SAP & ITIL Incident Lead in Warwick employer: National Grid
Join a forward-thinking company that values innovation and collaboration in the telecoms sector. With a strong commitment to employee development, we offer a hybrid working model that promotes work-life balance while providing opportunities for professional growth within the dynamic environment of the South West and South Wales. Our supportive culture encourages teamwork and ensures that you play a vital role in delivering secure and resilient communication solutions for the high-voltage electricity network.
