Information Rights Specialist - NESO in Warwick

About the role

The National Energy System Operator’s (NESO) strength lies in our people. Together, we’re shaping the future where clean, affordable energy is accessible for all. Every day is an opportunity to make a real difference, accelerating the progress of sustainable GB energy, keeping people connected and society thriving as we create a brighter tomorrow. NESO is a public corporation which is subject to the Freedom of Information Act and the Environmental Information Regulations. The Information Rights Team manages FOI and EIR compliance and additionally responds to Data Subject Access Requests. We are expanding the team to add further capacity and expertise and to ensure that NESO is able to comply with statutory obligations.

The role of the Information Rights Specialist is to provide specialist advice and training to colleagues across the organisation and to requesters on the Freedom of Information Act, the Environmental Information Regulations and Data Subject Access Requests. You will manage a case load of information access and Data Subject Access Requests ensuring that risks are managed and escalated appropriately and statutory deadlines complied with. This role is based in Warwick, and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.

Key accountabilities

• Providing advice on handling information access requests in line with UK legal requirements and ICO good practice guidance.
• Receiving and reviewing FOI, EIR and DSAR requests, engaging with the requestor, and internal teams, including the coordination of information retrieval.
• Managing responses, including identifying sensitive or exempt information that should not be disclosed.
• Consulting with third parties, where necessary, to make them aware of new requests that relate to them, explaining our obligations, and making them aware of any potential disclosures.
• Maintaining the FOI publication scheme.
• Developing and maintaining a disclosure log for FOI and EIR.
• Keeping appropriate records, monitoring key control indicators, and reporting as required within company governance.
• Providing training and raising awareness about the company's obligations under the FOIA, EIR and providing guidance to stakeholders on FOI, EIR and DSAR request requirements.
• Working with the Information Rights and Data Protection Officer to regularly review internal processes to ensure that ways of working are efficient and that improvements are made where necessary.

About you

We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey. In this case, we’re looking for someone who has/is:

• FOI and EIR qualification/practitioner certificate.
• A good level of understanding of EIR and FOI legislation.
• Strong experience managing FOI requests, EIR requests and Data Subject Access Requests (DSARs).
• A strong communicator with excellent writing skills.
• Experience of developing effective networks of stakeholders and the ability to influence stakeholders at all levels and gain support and commitment from colleagues.
• Experience of working with cross-functional teams and various stakeholders.
• The ability to communicate complex data policies into terms that can be understood by different audiences.
• Demonstrates curiosity and strong attention to detail.
• The ability to set and manage expectations with stakeholders and track progress through KPIs and metrics.
• The ability to organise, work independently, plan and prioritise workload, show initiative, and problem solve in a timely manner.
• Strong administrative and case-load management skills to ensure that statutory deadlines are met.

About what you'll get

A competitive salary between £60,000 - £65,000pa – dependent on experience and capability. As well as your base salary, you will receive a bonus based on company performance, 26 days annual leave as standard and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.

About us

The creation of National Energy System Operator (NESO) is driven by an urgent need to unify and optimise our approach to energy. A more integrated and coordinated strategy is needed to meet the unprecedented challenges of climate change, ensuring secure energy supply, and keeping costs manageable for consumers. Join us and empower your potential, energise our team, and be part of something bigger. Your energy, our future, together.

About the National Energy System Operator (NESO)

In Autumn of 2024, the ESO transitioned to National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator is the independent body responsible for planning Great Britain’s electricity and gas networks and operating the electricity system. NESO, including all of its existing roles, are now at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users’ need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them. The organisation is set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As was the ESO, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all. The time to deliver is now. As part of our team, you won’t just be touching the lives of almost everyone in Great Britain – you’ll be shaping the way we use and consume energy for generations to come.

More information

This role closes on 10/02/2026 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary. We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office. We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.