At a Glance
- Tasks: Support planning and delivery of training across National Grid’s business.
- Company: Join National Grid, a leader in electricity distribution serving over 8 million people.
- Benefits: 26 days leave, competitive pension, private healthcare, and more.
- Other info: Flexible working with a mix of office and home-based tasks.
- Why this job: Be part of a team making a real impact on energy efficiency and climate change.
- Qualifications: Strong organisational skills, IT confidence, and previous training support experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Our Technical Training team is looking for two Training Planners to join us at either our Taunton or Tipton Training Centre. In this role you’ll support the planning and delivery of training across National Grid’s business. Working in a fast-paced environment, you’ll play a key role in ensuring training activities are organised, accurate and delivered to a high standard. You will report to a Technical Training Planning Manager and we’re looking for someone with strong organisational skills, attention to detail and confidence using IT systems. This role offers a blend of office and home working with approximately 3 days in the office and the remainder from home.
About Us: We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses. National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.
Main Responsibilities:
- Work closely with Training Planners and key stakeholders across the business
- Deliver KPIs and performance targets accurately and to agreed deadlines
- Manage internal and external course bookings and administration, including booking training requirements, scheduling and updating training programmes with course dates (including internal trainers and booking external training providers), booking training rooms, creating and issuing course joining instructions
- Ensure the Learning Management system is updated accurately
- Utilise financial systems to process supplier and maintain accurate financial records
- Provide reception support when needed
- Deliver excellent customer service across all communication channels
The Ideal Candidate:
- Confident using Microsoft Word, Excel and Outlook, with advanced Excel skills desirable
- Ideally has previous experience in a training support or planning role
- Has experience working with learning management systems (e.g. SAP, Success Factors or Crown)
- Is passionate about delivering excellent customer service
- Communicates clearly and effectively with colleagues, internal stakeholders and external customers
- Can work collaboratively as part of a team, whilst also being self‑motivated and able to work independently
- Has strong organisational skills, a high level of attention to detail and uses initiative effectively
- Adopts a flexible and proactive approach to assist the Technical Training Planning Manager and colleagues with training activities
Benefits:
- 26 days paid leave plus 8 bank holidays, up to 28 days with continuous service
- Competitive contributory pension scheme (we double match your contributions up to a maximum of 12%)
- Annual Share Save plan
- Life assurance 4 times annual salary
- Contributory private healthcare scheme for you and your family
- Support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services
- Free on‑site parking at all our main sites
Things You Need to Know: As an equal opportunities employer committed to Diversity, Equity and Inclusion, we celebrate individual difference and are actively bringing in more employees from diverse backgrounds to build on our inclusive culture. If you require additional support to complete your online application, please email nged.recruitment@nationalgrid.co.uk. In most cases, National Grid is unable to offer sponsorship for employment under the UK points‑based immigration system; however, in exceptional circumstances we may consider sponsorship where specialist skills are required. All applications are welcome from candidates who meet these requirements. National Grid Electricity Distribution is committed to safeguarding the interests of the Company, colleagues and customers. This role is subject to a satisfactory Barring Service (DBS) check.
Technical Training Planner employer: National Grid
National Grid Electricity Distribution is an exceptional employer, offering a dynamic work environment that blends office and home working, allowing for flexibility and work-life balance. With a strong commitment to diversity and inclusion, employees are celebrated for their unique contributions, while the company provides extensive benefits including generous leave, a competitive pension scheme, and opportunities for professional growth within a forward-thinking organisation dedicated to a sustainable energy future.
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We think this is how you could land Technical Training Planner
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We think you need these skills to ace Technical Training Planner
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at National Grid, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of National Grid and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at National Grid
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that National Grid might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
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Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at National Grid.
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Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
