At a Glance
- Tasks: Lead customer intelligence initiatives and translate analytics into actionable insights.
- Company: Join National Grid, a leader in energy and customer experience.
- Benefits: Competitive salary, performance bonuses, and a comprehensive pension scheme.
- Other info: Opportunity to work in a dynamic environment with career growth potential.
- Why this job: Make a real impact by shaping customer experiences across sectors.
- Qualifications: Extensive experience in customer insight with strong analytical and storytelling skills.
The predicted salary is between 70000 - 84000 £ per year.
National Grid is seeking a Customer Insight Manager to lead their enterprise-wide customer intelligence capability. This role focuses on understanding customer experiences across all sectors, translating complex analytics into actionable insights for decision-makers, and ensuring operational activities align with customer impacts.
Candidates should have extensive experience in customer insight and possess strong analytical and storytelling skills.
The position offers a competitive salary between £70,000 to £84,000, alongside various benefits, including performance bonuses and a comprehensive pension scheme.
Senior Customer Insights & Strategy Lead employer: National Grid
National Grid is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where innovation and collaboration thrive. With competitive salaries, performance bonuses, and a comprehensive pension scheme, employees are rewarded for their contributions while enjoying a supportive environment that values customer insight and strategic thinking.
