At a Glance
- Tasks: Lead the strategy for endpoint computing and modernise workplace technology.
- Company: Join National Grid, a leader in energy transition and technology innovation.
- Benefits: Competitive salary, performance bonuses, private medical insurance, and generous holiday allowance.
- Other info: Hybrid working model with opportunities for career growth and development.
- Why this job: Shape the future of digital workplaces and enhance employee experiences with cutting-edge technology.
- Qualifications: Experience in endpoint computing and strong leadership skills required.
The predicted salary is between 76000 - 93000 £ per year.
About us
At National Grid, we keep people connected and society moving. National Grid provides the environment to make it happen. As we build momentum in the energy transition for all, we don't plan on leaving any of our customers in the dark. So, join us as a Head, DWS - Endpoint Compute, and find your superpower.
National Grid is hiring a Head, DWS - Endpoint Compute to join our Technology team, based in Warwick, with hybrid working. In this role, you'll play a pivotal part in shaping our endpoint compute strategy and services, helping to ensure our workplace technology is secure, reliable and meets the needs of our organisation.
About The Role
This is an exciting opportunity to take ownership of the technology that keeps our people connected, productive and able to work effectively from anywhere. As Head, DWS - Endpoint Compute, you'll lead the strategy and direction of our Endpoint Compute services, covering everything from virtual desktops and mobile technology to physical devices. You'll shape how these services evolve, ensuring they remain secure, reliable, scalable and fit for the future. You'll be at the forefront of modernising our digital workplace, driving automation, operational excellence and continuous improvement across the endpoint environment.
Working closely with Cyber Security, Infrastructure & Operations, Enterprise Architecture, Service Management and business teams, you'll help create a modern, seamless technology experience that supports colleagues across the organisation.
What You'll Do
- Own the Endpoint Compute strategy and roadmap, covering device management, Virtual Desktop Infrastructure (VDI), mobile services and endpoint technologies.
- Drive modernisation and innovation across the platform, using automation and new technologies to improve employee experience, security and operational efficiency.
- Lead our endpoint services, spanning Windows and Mac devices, virtual desktops, mobile technology, device provisioning, lifecycle management, patching and compliance.
- Deliver reliable, high-performing services, setting clear service levels and using performance data, user feedback and insights to continually improve the experience.
- Champion the end-user experience, making it easier for colleagues to work effectively and securely from different locations and devices.
- Partner closely with Cyber Security, ensuring endpoint services meet security, regulatory and compliance requirements while proactively managing vulnerabilities and risk.
- Own key supplier and commercial relationships, overseeing budgets, investment plans and vendor performance while identifying opportunities to improve value and efficiency.
- Influence at a senior level, working across Digital Workplace Services, Infrastructure & Operations, Security, Enterprise Architecture and Engineering to shape technology decisions.
- Provide leadership and direction to engineers, product owners and service managers, building a strong culture of collaboration, improvement and accountability.
About You
You'll be an experienced technology leader with a strong background in Endpoint Compute, End User Computing (EUC), Digital Workplace or Technology Operations, comfortable taking ownership of large-scale technology services within a complex organisation.
We'd love you to have:
- Significant experience leading enterprise endpoint computing environments, with the ability to set strategy as well as oversee successful service delivery.
- Strong knowledge across VDI, endpoint and device management, mobile technologies, identity and endpoint security.
- Experience with technologies such as Microsoft Intune, Autopilot, Entra ID, Microsoft 365, Azure Virtual Desktop, Citrix and Microsoft Defender.
- A track record of leading digital workplace transformation and modernisation, with a focus on automation, continuous improvement and user experience.
- Strong leadership skills, with the ability to influence senior stakeholders, lead teams and drive change across a complex technology environment.
- Experience managing strategic suppliers and service providers, alongside strong commercial, financial and vendor management skills.
- A good understanding of cyber security, risk and compliance within enterprise technology environments.
- A degree in a relevant discipline, equivalent experience, or relevant industry qualifications.
Above all, you'll combine strategic thinking with strong technical understanding, bringing people together to deliver secure, reliable and modern workplace technology that makes a real difference to our colleagues.
What You'll Get
- Competitive Salary: circa 76,000 – 93,000 per annum (based on capability, and experience)
- Annual performance incentive: Earn up to 40% of eligible earnings through our performance‐related bonus scheme
- Fully electric company car or cash alternative
- Private Medical Insurance for you, with the option to purchase cover for your partner or family through MyBenefits
- Additional benefits: 28 days' holiday plus 8 statutory bank holidays, with the option to buy additional leave and swap up to 3 bank holidays to better fit your personal needs.
- A generous pension scheme with double matching up to 6% of your salary each month.
- Life insurance cover of 10x your basic salary
- Flexible benefits such as a cycle scheme, share incentive plan, technology schemes
- Access to apps such as digital GP service for round the clock access to GP video consultations and NHS repeat prescriptions, wellbeing app to support your health and fitness
- Access to Work + Family Space, providing support and resources for work and family life, including paid emergency childcare and eldercare
More Information
This role is offered on a full time basis. Based in Warwick, with hybrid working. You'll primarily work from home and the Warwick office, with occasional travel to our London offices as needed to collaborate with wider teams and stakeholders. This role closes on 26th October however we strongly encourage candidates to submit their application as early as possible.
We value diversity and are committed to creating an inclusive workplace for all. We welcome applications from all suitably qualified candidates – we make appointments purely on merit, assessed against objective selection criteria. We support flexible working and will make reasonable adjustments throughout the recruitment process should you have any physical or mental impairment which may affect your ability to participate in the process. Please note that in most cases, National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship.
Head, DWS - Endpoint Compute in Royal Leamington Spa employer: National Grid
At National Grid, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters innovation and collaboration. With competitive salaries, generous bonuses, and a robust pension scheme, we ensure our employees are well rewarded for their contributions. Our commitment to diversity and inclusion, along with flexible working arrangements, empowers our team members to thrive both personally and professionally in the heart of the UK's energy sector.
StudySmarter Expert Advice🤫
We think this is how you could land Head, DWS - Endpoint Compute in Royal Leamington Spa
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what National Grid values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges National Grid might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at National Grid!
✨Direct Apply to National Grid
Let's not forget to apply directly through the National Grid website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Head, DWS - Endpoint Compute in Royal Leamington Spa
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at National Grid.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at National Grid. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at National Grid
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
