Network Operations Manager
Network Operations Manager

Network Operations Manager

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team ensuring the safe operation of our Control Centre 24/7.
  • Company: Join National Grid, the UK's largest Electricity Distribution Network Operator.
  • Benefits: Enjoy competitive salary, annual bonus, and generous leave plus pension contributions.
  • Why this job: Make a real impact in energy transition while developing your leadership skills.
  • Qualifications: Level 4 in Electrical Engineering and experience in power systems required.
  • Other info: Inclusive workplace with diverse culture and excellent career growth opportunities.

The predicted salary is between 36000 - 60000 £ per year.

An opportunity is available for a Network Operations Manager in the Midlands Control Team, based at Pegasus, Castle Donington. In this operationally critical role, you will work as part of a team on shifts 24/7/365, ensuring the safe and continuous operation of the Control Centre when on duty, as well as undertaking a key role within the Control Centres Leadership Team. The successful candidate will need to demonstrate a comprehensive understanding of the electricity distribution network and the governance around its operation. You will be someone who is able to lead in a learning culture and effectively contribute to change and its delivery, ensuring your leadership promotes a safe-to-say environment. You’ll be a confident and clear communicator with a passion for team success who will lead in showcasing our National Grid Values. It is not essential that you are currently in a role where you hold an operational authorisation as a Control Engineer, however in this case you will be expected to demonstrate a self-driven plan of how you will achieve that authorisation within the early stages of the appointment (6-12 months), demonstrating existing skills and experience that will be the bedrock for this progression. National Grid is the largest Electricity Distribution Network Operator in the UK and our Control Centres have a critical role to play in the energy transition and are key enablers for NGED in delivering outstanding operational performance. Our Network Operations Managers are central to that delivery.Depending on experience, you may initially be appointed at a lower salary until all relevant courses and training are complete.Evidence of your qualification certificates will be required prior to appointmentAbout UsWe’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.Main ResponsibilitiesThis is a leadership role and as such individuals are expected to undertake the necessary tasks needed to discharge their responsibilities, these typically include:Maintaining HV and EHV system security and ensuring that operations are carried out within the Distribution Safety Rules and other appropriate Company policy.Ensuring compliance with Distribution and Grid Codes and other system safety rules.Leading and managing all Control Engineers and Senior Control Engineers when on duty.Drive the resolution of any matters that may affect safety, network security, or operations. Leadership and development of team members and managing performance of direct reports.Consulting with Control Managers of other systems. Monitoring external factors that may affect network security or performance and ensuring relevant wider business awareness.Managing the response to safety incidents and faults, providing guidance and making decisions.Submission of real-time and post incident reporting and the accurate recording of IIS data.Undertake project work required for improvement or change in the Control Centres.Supporting the work of the wider Control Leadership Team.Liaising with other business departments and stakeholders, internal and external.Day to day management of shift rotas.Efficient management of overtime and fatigue.Reporting and investigating operational incidents, near misses and any other relevant incidents.Ensuring timely and effective communication with the National Energy System Operator (NESO) by approved means as necessary to maintain DNO or UK Energy Security.Leading and coordinating the Control Centre(s) response to network emergencies or unplanned events, such as demand control or ESR, and associated communication dissemination. Facilitating the provision of training for Control Engineers.Liaising with transmission systems to mitigate the effects of 275/400kV faults or running arrangements.Facilitating a real-time relationship with the DSO and their Energy Management Centre.The Ideal CandidateThe successful candidate must have a minimum of a level 4 (HNC or equivalent) in Electrical Engineering and extensive experience of electrical power systems, with knowledge of power networks. Must be able to demonstrate experience in leadership and decision-making ability, as well as knowledge of UK emergency electricity procedures, codes and legislation.Must live no further than 60 minutes from the Control Centre in Pegasus, Castle Donington.As the post you are applying for attracts a National Security Vetting clearance there are further eligibility requirements, information can be found on the gov.uk website. To meet national security vetting requirements, you will normally need to have been resident in the UK for at least 5 years for Security Clearance (SC) prior to the date of application. There are exceptions to this however and examples of these include:you have been serving overseas with HM Forces or in some other official capacity as a representative of HM Governmentyou were studying abroadyou were living overseas with parentsIf you have any further queries relating to National Security Vetting, please email nged.recruitment@nationalgrid.co.uk #LI-CL2About The CompanyJoining the UK’s leading electricity distribution business means plenty of career opportunities and well-deserved recognition. We reward hard work and encourage ambition. So, as well as a competitive salary, you will also benefit from:Annual performance related bonus28 days Annual Leave plus 8 Bank HolidaysCompetitive contributory pension scheme (we double match your contributions up to a maximum of 12%)Annual Share Save planContributory healthcare for you and your familySupport via our Employee Assistance Programme, including musculoskeletal and physiotherapy servicesFree on-site parking at all our main sitesThings you need to knowAs an equal opportunities employer who is committed to Diversity, Equity and Inclusion, we celebrate individual difference and are actively bringing in more employees from diverse backgrounds to build on our inclusive culture. We anonymise all applications in our recruitment system so we can eliminate unconscious bias and be a workplace that reflects the community we serve. Hiring managers only have access to necessary information at interview stage. If you require additional support to complete your online application, please email nged.recruitment@nationalgrid.co.ukRecruitment correspondence is usually sent by email, please check your email account including spam/junk folders regularly after the closing date.We reserve the right to close the vacancy early should sufficient numbers of suitable applications be received, so it would be best to apply as soon as you can.

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Network Operations Manager employer: National Grid

National Grid Electricity Distribution (NGED) is an exceptional employer, offering a dynamic work environment in Castle Donington where you can play a pivotal role in the energy transition. With a strong commitment to employee growth, competitive benefits including a performance-related bonus and a contributory pension scheme, and a culture that values diversity and inclusion, NGED provides a supportive atmosphere for its employees to thrive and make a meaningful impact in the community.
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Contact Detail:

National Grid Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Network Operations Manager

✨Tip Number 1

Network with industry professionals! Attend events, join online forums, and connect with people on LinkedIn. We can leverage our connections to get insights and maybe even referrals for that Network Operations Manager role.

✨Tip Number 2

Prepare for interviews by practising common questions related to leadership and decision-making in network operations. We should also be ready to discuss how we can contribute to a safe-to-say environment and promote team success.

✨Tip Number 3

Showcase your passion for the energy sector! Research National Grid’s values and be ready to discuss how your experience aligns with their mission. We want to demonstrate that we’re not just looking for a job, but we’re excited about being part of their vision.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our application status and any updates directly from there.

We think you need these skills to ace Network Operations Manager

Leadership Skills
Electrical Engineering
Knowledge of Electricity Distribution Networks
Decision-Making Ability
Understanding of UK Emergency Electricity Procedures
Compliance with Distribution and Grid Codes
Safety Incident Management
Communication Skills
Project Management
Team Development
Operational Authorisation Planning
Real-Time Incident Reporting
Stakeholder Liaison
Shift Management
Adaptability in Crisis Situations

Some tips for your application 🫡

Show Your Understanding: Make sure to highlight your knowledge of the electricity distribution network in your application. We want to see that you understand the governance around its operation and how it all fits together.

Demonstrate Leadership Skills: Since this is a leadership role, share examples of how you've led teams or managed projects in the past. We love to see candidates who can inspire and drive change within their teams!

Be Clear and Confident: Your communication skills are key! Use clear language and structure your application well. We appreciate confident candidates who can articulate their thoughts effectively.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at National Grid

✨Know Your Stuff

Make sure you have a solid understanding of the electricity distribution network and its governance. Brush up on relevant codes and safety rules, as you'll likely be asked about them during the interview. Being able to discuss these topics confidently will show that you're serious about the role.

✨Showcase Your Leadership Skills

As a Network Operations Manager, leadership is key. Prepare examples of how you've successfully led teams in the past, especially in high-pressure situations. Think about times when you’ve fostered a safe-to-say environment or driven change within a team.

✨Communicate Clearly

Effective communication is crucial in this role. Practice articulating your thoughts clearly and concisely. You might want to rehearse answers to common interview questions with a friend or in front of a mirror to ensure you come across as confident and articulate.

✨Have a Plan for Progression

If you don’t currently hold operational authorisation as a Control Engineer, be ready to discuss your self-driven plan to achieve it within the first 6-12 months. Highlight your existing skills and experience that will support your progression, showing that you're proactive and committed to your development.

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