At a Glance
- Tasks: Lead tech initiatives in legal operations, enhancing processes with AI and automation.
- Company: Join National Grid, a leader in energy innovation and digital transformation.
- Benefits: Competitive salary, bonus, pension scheme, and flexible benefits.
- Other info: Hybrid working in Warwick or London with excellent career development opportunities.
- Why this job: Shape the future of legal tech while making a real impact on efficiency and service quality.
- Qualifications: Degree in relevant field and experience with legal tech platforms.
The predicted salary is between 55000 - 65000 £ per year.
About us
At National Grid, we keep people connected and society moving.
As the energy landscape continues to evolve, we are transforming how we work by embracing digital innovation, automation, and AI-enabled solutions.
Our General Counsel function is playing a key role in this journey, leveraging technology to enhance legal service delivery, improve efficiency, and create better experiences for our colleagues and customers.
We're looking for a
Process & Automation Specialist (Legal), Senior Analyst to join our Legal Operations team and help shape the future of technology across the General Counsel function at National Grid.
This position consists of hybrid working in either Warwick, UK or London, the Strand.
About the role
This is an exciting opportunity for a technology-minded professional who is passionate about innovation, process improvement, and the practical application of AI.
Working closely with General Counsel teams across the UK and US, you\'ll act as a key technology lead for GC\'s digital ecosystem, supporting both AI and non-AI platforms.
You\'ll help colleagues adopt new ways of working, identify automation opportunities, and translate complex processes into streamlined, technology-enabled solutions.
You\'ll play a critical role in scaling the use of tools such as Microsoft Copilot, Harvey AI, High Q, Contract Express, and other emerging technologies, helping to deliver measurable improvements in productivity, efficiency, and service quality.
- What you\'ll do
- Serve as the day-to-day technical lead for GC\'s AI platforms, such as Harvey AI, and general-purpose AI tools, like Microsoft Copilot.
- Support colleagues with advanced prompt engineering, reusable prompt libraries, best practices, and responsible AI usage.
- Support colleagues with automating administrative tasks to simplify processes.
- Design, develop, test, and maintain AI-enabled workflows, playbooks, automations, and agents.
- Partner with legal teams to identify and deliver high-value automation and AI opportunities.
- Provide practical support, troubleshooting, coaching, and enablement to drive adoption of legal technologies.
- Measure, monitor, and report on the impact of AI and digital tools, including adoption, efficiency gains, and service improvements.
- Act as a technical owner for key legal platforms, including High Q, document automation solutions, legal holds technology, and future digital products.
- Maintain platform performance through issue resolution, configuration management, testing, and continuous improvement activities.
- Develop user guidance, training materials, and onboarding programmes to support self-service adoption.
- Collaborate with IT teams, vendors, and business stakeholders to ensure technology solutions remain secure, scalable, and aligned with enterprise standards.
- Support the delivery of National Grid\'s Legal Digital Strategy and the continued evolution of product-led ways of working.
About you
You\'ll bring a combination of technical curiosity, stakeholder engagement skills, and experience operating within a legal or professional services environment.
We\'re particularly interested in candidates who have
- A degree or equivalent experience in Business Analysis, Information Systems, Technology, Legal Operations, Law, or a related field.
- Experience working within a law firm, in-house legal team, legal operations function, or legal technology provider.
- Hands-on experience supporting technology platforms such as Harvey AI, Microsoft Copilot, High Q, Contract Express, Share Point, or similar solutions.
- The ability to analyse business processes and translate them into structured, repeatable workflows, automation opportunities, or AI-enabled solutions.
- Experience developing user documentation, delivering training, and supporting technology adoption initiatives.
- Strong troubleshooting, stakeholder management, and problem-solving capabilities.
- Confidence working collaboratively across multiple teams, including Legal, IT, Digital, and third-party vendors.
It would be advantageous if you also have experience measuring and reporting on technology adoption, operational efficiency, or productivity improvement initiatives.
More Information
A competitive salary dependent on experience.
As well as your base salary, a bonus and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.
You will also have access to a number of flexible benefits such as a share incentive plan, a salary sacrifice technology scheme, support via the employee assistance line and matched charity giving to name a few.
We will also support with your development during your career with National Grid.
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StudySmarter Expert Advice🤫
We think this is how you could land Legal Process & Automation Specialist, Senior Analyst in London
✨Get Involved in Law Societies
Join local law societies and attend their events – they're often a goldmine for networking and job opportunities in the legal field. Plus, it’s a great way to meet other budding lawyers and experienced solicitors who could provide vital insights and connections.
✨Tap into Online Legal Communities
Don’t underestimate the power of online platforms like LinkedIn and specific legal forums. Get active in discussions or share your thoughts on recent legal developments – this not only builds your visibility but also showcases your passion and knowledge in law.
✨Attend Career Fairs and Workshops
Look out for career fairs and workshops specifically focused on law. Many law firms, including National Grid, will be scouting for fresh talent, so bring your A-game and don’t shy away from making a memorable impression.
✨Leverage Your University’s Career Services
If you’re still in university or have recently graduated, latch onto your career services! They often have connections with law firms looking for graduates and can guide you through the application process tailored for the legal sector.
We think you need these skills to ace Legal Process & Automation Specialist, Senior Analyst in London
Some tips for your application 🫡
Highlight Your Legal Knowledge:When applying for a full-time role in legal services at National Grid, make sure to demonstrate your understanding of key legal principles and areas of law relevant to the position. Include any specific coursework, modules, or certifications, like LPC or BPTC qualifications, that showcase your legal expertise directly on your CV.
Showcase Your Research Skills:In the legal field, strong research skills are crucial. Use your application to illustrate how you've utilised these skills in past studies or work experiences – whether that's through past internships or significant projects. Mention any legal databases or tools you’re proficient in, as this can give you an edge.
Tailor That Cover Letter!:Your cover letter is your chance to shine! Make it personal by expressing your genuine interest in National Grid and the specific role of Legal Process & Automation Specialist, Senior Analyst. Talk about why you want to be part of their team, how your unique experiences align with their values, and why you’re passionate about the legal sector.
Stay Formal but Friendly:While we all know the legal world can be pretty formal, don’t be afraid to let a bit of personality shine through in your written application. Use a respectful tone, but feel free to inject a little warmth; this approach can help you stand out and show you're a great fit for National Grid’s culture!
How to prepare for a job interview at National Grid
✨Know Your Legal Principles
Brush up on foundational legal principles relevant to the specific area of law you’re applying for, whether it’s corporate, criminal, or family law. We might get asked situational questions to test your knowledge, so being articulate about key concepts will make you stand out.
✨Be Ready for Case Studies
Full-time legal roles often involve case studies during interviews. Prepare to analyse a hypothetical case and discuss your approach to it. Practising this with a peer or mentor can help us refine our reasoning and articulate a solid legal argument.
✨Show Off Your Research Skills
As legal professionals, strong research skills are a must. Have examples ready of how you've effectively used legal databases or conducted thorough legal research in your past experiences. It's a great way to demonstrate your readiness for the role at National Grid.
✨Exude Professionalism and Confidence
In the legal field, professionalism is key. During the interview, we should maintain good eye contact and communicate clearly to show that we’re not just knowledgeable, but also confident. This can make a positive impression on your potential colleagues at National Grid.
