At a Glance
- Tasks: Lead strategies to enhance safety and performance in major energy projects.
- Company: Join National Grid, shaping the future of Britain's energy infrastructure.
- Benefits: Competitive salary, performance bonuses, generous leave, and professional development support.
- Other info: Hybrid working with travel across the UK to collaborate on exciting projects.
- Why this job: Make a real impact on safety and sustainability for future generations.
- Qualifications: Experience in Human Factors and organisational learning; strong leadership skills.
The predicted salary is between 60000 - 75000 £ per year.
Join us and help shape the human performance behind Britain's energy future.
At National Grid Strategic Infrastructure, we're transforming how safety, learning and performance are embedded across some of the UK's most ambitious energy infrastructure projects.
Through The Great Grid Upgrade, we're connecting more home-grown renewable energy, strengthening energy security and helping build a cleaner future for generations to come.
Success on this scale isn't driven by systems and processes alone. It's driven by people.
We're looking for a
Human and Organisational Performance (HOP) Manager to help shape the Safety, Health, Environment and Sustainability culture behind this transformation.
You'll influence senior leaders, strengthen organisational capability and champion modern Human and Organisational Performance thinking across nationally significant infrastructure programmes.
This is an opportunity to create meaningful cultural change, helping thousands of people work safely, learn continuously and perform at their best in complex, high-risk environments.
If you're passionate about Human Factors, organisational learning and creating the conditions for people to succeed, we'd love to hear from you.
This role offers hybrid working, with travel across the UK to collaborate with teams and visit project sites.
What you'll be doing
As our Human and Organisational Performance Manager, you'll lead the development and implementation of strategies that strengthen organisational performance, improve Safety, Health, Environmental and Sustainability outcomes, and foster a learning culture across Strategic Infrastructure.
- You'll
- Lead the implementation of HOP principles across major infrastructure programmes.
- Champion modern HOP thinking, helping teams understand the difference between work as imagined and work as done.
- Facilitate learning experiences that unlock insight, encourage collaboration and improve performance.
- Apply Human Factors principles to strengthen decision-making, organisational effectiveness and operational outcomes.
- Coach, challenge and influence leaders to create environments where people can thrive.
- Design and deliver engaging workshops, learning teams, leadership programmes and improvement initiatives.
- Support teams to learn from incidents, operational experience, near misses and everyday work.
- Partner with project teams, contractors and stakeholders to embed HOP principles throughout the project lifecycle.
- Develop meaningful performance measures that support continuous improvement and organisational learning.
- Conduct assurance activities and identify opportunities to improve systems, processes and ways of working.
What we're looking for
We're looking for someone who can influence thinking, build trust and drive meaningful cultural change.
- You'll bring
- Experience implementing Human and Organisational Performance (HOP), Human Factors or organisational learning approaches within complex operational environments.
- Strong knowledge of HOP methodologies, Human Factors principles, Safety-II and Safety Differently.
- Experience improving organisational performance through learning, engagement and capability development.
- A proven ability to coach, influence and challenge leaders, building credibility across diverse teams and stakeholders.
- Experience designing and facilitating workshops, learning teams, leadership programmes and other improvement initiatives.
- Strong analytical and problem-solving skills, translating insight into practical, sustainable change.
- A genuine passion for helping people and organisations learn, adapt and perform at their best.
- Degree in Human Factors, Organisational Psychology, Industrial Engineering or a related discipline.
- Professional Human and Organisational Performance certifications.
- Experience supporting major capital programmes, construction environments or large infrastructure projects.
This is a rare opportunity to influence the Safety, Health, Environment and Sustainability culture behind some of Britain's most ambitious infrastructure investments.
You’ll work at the intersection of leadership, Human Factors, organisational learning and performance improvement, helping shape how thousands of people work, learn and succeed across Strategic Infrastructure.
The impact of your work won't be confined to a single project or team.
You’ll help build the capability, culture and performance needed to deliver critical infrastructure that will power the UK's future for generations to come.
If you're looking for a role where you can influence leaders, challenge conventional thinking and leave a lasting legacy across nationally significant projects, this is it.
- What you'll get
- A competitive salary between £60,000 - £75,000 – dependent on capability.
- An annual performance bonus of up to 30% of your eligible earnings in the performance year.
- 28 days annual leave plus eight statutory days.
- The option to buy additional or sell holiday days.
- A generous contributory pension scheme - we will double-match your contribution to a maximum company contribution of 12%.
- Financial support to help cover the cost of professional membership subscriptions, course fees, books, exam fees and time off for study leave - so long as it's relevant to your role.
- Access to flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.
- Family care benefits including a back-up care service for when your usual care arrangements fall through (six paid days each year as standard with the option to purchase further days).
- Access to apps that support health, fitness and wellbeing.
About Us
National Grid Strategic Infrastructure is a Business Unit created to propel our grid forward to deliver in 5 years, what has been achieved in the previous 30.
By 2038 we aim to have 17 new major infrastructure projects live across England, Scotland and Wales.
Here at National Grid, we connect homes and businesses to power, making sure supply and demand match each other.
We make sure the lights are on in schools, operating theatres, and sporting arenas; we’re thousands of people working on behalf of millions of people.
Our investment in Strategic Infrastructure via The Great Grid Upgrade will mean more home‑grown power, greater energy security and a cleaner future.
Whatever your role, wherever you work with us, you’ll help us hit stretching targets and achieve our far‑reaching goal: to secure, clean energy that supports our world far into the future.
Here, you will be at the heart of energy.
More information
This role closes on 6 September 2026 at 23:59 , however we encourage candidates to submit your application as early as possible and not wait until the published closing date as this can vary.
#J-18808-Ljbffr
Human and Organisational Performance Manager employer: National Grid
Join a forward-thinking company that values innovation and collaboration in the telecoms sector. With a strong commitment to employee development, we offer a hybrid working model that promotes work-life balance while providing opportunities for professional growth within the dynamic environment of the South West and South Wales. Our supportive culture encourages teamwork and ensures that you play a vital role in delivering secure and resilient communication solutions for the high-voltage electricity network.
StudySmarter Expert Advice🤫
We think this is how you could land Human and Organisational Performance Manager
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at National Grid!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at National Grid.
We think you need these skills to ace Human and Organisational Performance Manager
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at National Grid. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to National Grid and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at National Grid. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to National Grid's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at National Grid
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with National Grid.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at National Grid will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact National Grid and how you would contribute to adapting HR strategies.
