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- Tasks: Lead crisis training and exercises to prepare teams for effective crisis response.
- Company: Join National Grid, a leader in energy transition and operational resilience.
- Benefits: Competitive salary, bonus potential, flexible benefits, and a supportive work environment.
- Why this job: Make a real impact in crisis management while developing your skills in a dynamic setting.
- Qualifications: Strong stakeholder management and change management skills required.
- Other info: Flexible hybrid working with opportunities for travel and career growth.
The predicted salary is between 58000 - 70000 £ per year.
About the role
At National Grid, we keep people connected and society moving. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don’t plan on leaving any of our customers in the dark. Join us as a Group Crisis Training and Exercise Manager and find your superpower.
National Grid is hiring a Group Crisis Training and Exercise Manager reporting to the Director of Operational Resilience. As a Group Crisis Training and Exercise Manager you will lead the design, delivery, and maintenance of a comprehensive training and exercise program for the executive Group Crisis Management Team (GCMT) and Crisis Support Team (CST). The role helps to prepare stakeholders to respond and recover from crisis events. In addition to core responsibilities, the role requires an experienced communicator to collaborate with Business Units and Group Functions (BU/GF) to ensure exercise objectives and scenarios are aligned to escalation procedures, response plans and structures across National Grid.
We offer flexible hybrid working arrangements. We’d hope to see you in our Warwick office one or 2 days a week, and you’ll also need to be flexible to travel to other offices and also travel to the U.S. occasionally to meet with some of the team.
What you'll do
- Program Management: Oversee and manage the Group crisis training and exercise program, ensuring alignment with organisational goals and objectives while effectively coordinating resources and timelines.
- Training Design and Delivery: Design, develop, and deliver comprehensive training programs and exercises that enhance the preparedness of the GCMT, CST, and relevant stakeholders, incorporating best practices and lessons learned from previous incidents.
- Communication and Collaboration: Foster strong communication and collaboration across departments and teams to ensure a unified approach to Group crisis management training and exercises, facilitating stakeholder engagement and feedback.
- Alignment with Policies and Procedures: Ensure that the training and exercise program is aligned with relevant organisational plans, procedures, and policies, regularly reviewing and updating content to reflect changes in regulations and industry best practices.
- Crisis Response Communication Technologies: Create and conduct training sessions and drills focused on the effective use of group crisis response communication technologies, including satellite phones and emergency alert notification tools, to ensure team proficiency in back‑up communication tools.
- Flexibility and Support: Demonstrate flexibility in supporting peers on initiatives that enhance operational resilience across National Grid, actively contributing to collaborative efforts and adapting to evolving organisational needs.
What you'll need
- Strong stakeholder management skills with the ability to influence and engage various stakeholders effectively, ensuring their support and collaboration in crisis training and exercise design and delivery.
- Demonstrated proficiency in change management practices, with project management skills considered an advantage to facilitate the implementation of training programs and exercises.
- Resilience Knowledge: Knowledge and basic understanding of the profession across areas such as resilience, emergency management / incident management, business continuity or similar, including basic familiarity with international standards and government frameworks.
- Training and Exercise Capability: In-depth understanding of the principles and processes for exercise design, along with the ability to develop a competency‑based training program that includes clearly defined learning objectives, facilitating progressive capability development for crisis management teams.
What you'll get
A competitive salary between £58,000 - £70,000 per annum – dependent on capability. As well as your base salary, you will receive a bonus of up to 15% of your salary for stretch performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.
About us
National Grid is pioneering ways to decarbonise the energy system; from building interconnectors to allow the UK to share clean energy with our neighbours in Europe, to investing in renewable energy generation in the United States. As one of the largest investor‑owned energy companies in the world, National Grid is at the centre of a clean, fair and affordable energy future, where tackling climate change and reaching net zero is a key priority.
More Information
This role closes on 23rd January 2026 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary. At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office. Our goal is to drive, develop and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation that comes with having diverse teams and business need. We are committed to building a workforce that is representative of the communities we serve and provide a working environment where everyone feels valued, respected, fairly treated, and able to reach their full potential.
Group Crisis Training and Exercise Manager employer: National Grid
Contact Detail:
National Grid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Crisis Training and Exercise Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at National Grid on LinkedIn. Ask them about their experiences and any tips they might have for your application process. Personal connections can give you insights that make you stand out.
✨Tip Number 2
Prepare for the interview by researching common crisis management scenarios. Think about how you would handle them and be ready to share your thoughts. This shows you're proactive and understand the role's demands.
✨Tip Number 3
Practice your communication skills! Since this role involves collaboration across departments, being able to articulate your ideas clearly is key. Try mock interviews with friends or use online platforms to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at National Grid. Get your application in early to avoid last-minute stress!
We think you need these skills to ace Group Crisis Training and Exercise Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in crisis management and training. Use keywords from the job description to show that you understand what National Grid is looking for.
Showcase Your Communication Skills: As an experienced communicator, it’s crucial to demonstrate your ability to engage stakeholders effectively. Share examples of how you've collaborated with different teams or departments in your previous roles.
Highlight Relevant Experience: Don’t forget to mention any previous experience in designing and delivering training programmes. This is key for the Group Crisis Training and Exercise Manager role, so make it stand out!
Apply Early!: We encourage you to submit your application as soon as possible. The closing date might seem far off, but applying early gives you a better chance to shine and shows your enthusiasm for the role!
How to prepare for a job interview at National Grid
✨Know Your Crisis Management Stuff
Make sure you brush up on your knowledge of crisis management principles and practices. Familiarise yourself with the specific challenges National Grid faces in this area, and be ready to discuss how your experience aligns with their needs.
✨Showcase Your Communication Skills
As a Group Crisis Training and Exercise Manager, strong communication is key. Prepare examples of how you've effectively engaged stakeholders in the past, and be ready to demonstrate your ability to foster collaboration across teams.
✨Be Ready to Discuss Training Design
Since you'll be designing training programmes, think about your approach to creating effective exercises. Be prepared to share your methodology and any best practices you've implemented in previous roles that could benefit National Grid.
✨Flexibility is Key
Highlight your adaptability and willingness to support peers in various initiatives. National Grid values flexibility, so come equipped with examples of how you've successfully navigated changing circumstances in your previous positions.