Fleet Technical and Commercial Manager

Location Flexible – South West, South Wales, East or West Midlands

Are you ready to take the lead in shaping the future of fleet operations? We’re looking for a Fleet Technical & Commercial Manager to join our Fleet Leadership Team and provide technical and commercial leadership across the Fleet and Vehicle Maintenance Unit (VMU) network. You’ll play a critical role in delivering our fleet strategy and achieving long-term operational excellence.

You’ll manage key supplier relationships, oversee technical standards and lead transformation initiatives that enhance efficiency and capability across the fleet supply chain. As part of the Fleet Leadership Team, you’ll provide visible, effective leadership, setting clear strategic direction and SMART objectives, fostering a high-performing culture, and acting as a role model for our organisational values. The role will be hybrid and will cover South West England, South Wales, East and West Midlands therefore extensive travel will be required.

• Provide technical support to VMUs and vehicle build teams
• Oversee contractor and supplier management for LOLER, tyres, platforms, cranes, and generators
• Develop technical specifications for vehicle parts, oils, and consumables
• Manage warranty and recall processes (internal and external)
• Support workshop EV strategy and equipment procurement
• Conduct incident investigations and technical training initiatives
• Develop and maintain technical documentation, service bulletins, and SOPs
• Manage VMU team training requirements
• Act as Nominated Transport Manager on all Operator Licenses
• Engage with Trade Unions and facilitate Transport Committee meetings

We’re seeking a professional with a strong technical background and leadership capability. You should bring:

• Proven experience in fleet technical support, workshop, or engineering management.
• In-depth knowledge of vehicle systems, diagnostics, and maintenance standards
• A solid understanding of LOLER regulations and compliance requirements
• Supplier and contract management experience, with a focus on performance and value
• Familiarity with EV technology and workshop transition strategies
• Excellent interpersonal and leadership skills, with the ability to influence and inspire teams
• Transport Manager Certificate of Professional Competence qualification
• A Mechanical or Electrical Automotive Engineering qualification
• IOSH or NEBOSH certification for health and safety expertise
• Be able to travel across all of our licence areas

While not essential, the following would be an advantage:

• LOLER inspection awareness or certification
• Experience using fleet management and diagnostic software

About Us: We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses. National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.