At a Glance
- Tasks: Provide expert advice on employee relations and support managers in case management.
- Company: Join National Grid, a leader in energy transition and customer connection.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on best practices and continuous learning.
- Why this job: Make a real difference in employee relations while developing your skills.
- Qualifications: Experience in employee relations and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
About the role
National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don't plan on leaving any of our customers in the dark. Join us as an Employee Relations Specialist and find your superpower.
National Grid is hiring an Employee Relations Specialist - Case Management on a 12 month fixed term contract to join our Employee Relations team based in Warwick. Within the role you will provide specialist advice and support on individual Employee Relations matters which is customer focused and responsive. This requires professional guidance, risk‑based advice, support, coaching and training to Line Managers when managing cases arising from the application of people management ER policies and practice. Examples include sickness absence management, disciplinary / Code of Ethics, conduct, grievance, performance improvement, discrimination, bullying and harassment and others as required.
The role is a hybrid role with an expectation to be in the office based in Warwick twice a week and the rest from home. Please note interviews for this role will be held on site at our Warwick office between 8th - 16th June.
What you’ll do:
- Elevating the brand of the ER team through the provision of a customer focused, visible, and timely professional service with delivery against all aspects of the Case Management process.
- Ensure consistency and efficiency in the application of National Grid's ER related policies; coaching managers on an ongoing basis in order they learn from experience.
- Advising and coaching Independent Managers at formal meetings including hearings and appeals, supporting them with best practice insight to enable fair and reasonable decisions to be made.
- Collaborative work and advice on DBH / grievance investigations as required and coach respective parties in approach - e.g., manager, investigator etc.
- Based on risk profile of case, may attend earlier stage meetings.
- Ensuring documentation of processes are effectively administered and completed.
- Formulation and delivery of related learning and development / capability programmes.
- Champion ER best practice through delivery of policy.
Employee Relations Specialist - Case Management employer: National Grid
At National Grid, we pride ourselves on being an exceptional employer that fosters a supportive and inclusive work environment. As an Employee Relations Specialist in Warwick, you will benefit from a hybrid working model, allowing for flexibility while being part of a dynamic team dedicated to professional growth and development. With a strong focus on employee well-being and a commitment to best practices, National Grid offers a unique opportunity to make a meaningful impact in the energy sector while advancing your career.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations Specialist - Case Management
✨Tip Number 1
Network like a pro! Reach out to current or former employees at National Grid on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in an Employee Relations Specialist.
✨Tip Number 2
Prepare for those interviews by practising common ER scenarios. Think about how you’d handle cases like sickness absence or grievances. We want to show that we can provide that customer-focused support they’re after!
✨Tip Number 3
Don’t forget to showcase your coaching skills! During the interview, highlight any experience you have in training or advising managers. It’s all about demonstrating that we can elevate their ER team with our expertise.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that we’re genuinely interested in being part of the National Grid family. Let’s make it happen!
We think you need these skills to ace Employee Relations Specialist - Case Management
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Employee Relations Specialist role. Highlight relevant experience and skills that match the job description, especially in areas like case management and employee relations.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Use it to showcase your passion for employee relations and how your background aligns with National Grid's values and mission.
Showcase Your Soft Skills:In the world of employee relations, soft skills are key! Make sure to highlight your communication, coaching, and conflict resolution skills in your application. We want to see how you can elevate our ER team!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at National Grid!
How to prepare for a job interview at National Grid
✨Know Your ER Policies
Familiarise yourself with National Grid's Employee Relations policies and practices. Understanding the nuances of sickness absence management, disciplinary procedures, and grievance handling will show that you're not just interested in the role but also committed to upholding their standards.
✨Prepare Real-Life Examples
Think of specific situations where you've successfully managed employee relations issues. Whether it's coaching a manager through a disciplinary process or resolving a grievance, having concrete examples ready will demonstrate your expertise and problem-solving skills.
✨Showcase Your Coaching Skills
Since the role involves advising and coaching managers, be prepared to discuss your approach to coaching. Highlight any experiences where you've guided others through complex situations, and explain how you ensure they learn from those experiences.
✨Emphasise Collaboration
Employee Relations is all about teamwork. Be ready to talk about how you've worked collaboratively with different stakeholders in the past. Whether it’s during investigations or policy formulation, showing that you can work well with others will be key to impressing the interviewers.
