At a Glance
- Tasks: Lead and advocate for customer connection policies while collaborating with diverse stakeholders.
- Company: Join a forward-thinking energy company committed to inclusivity and innovation.
- Benefits: Competitive salary, bonus potential, flexible benefits, and a strong pension scheme.
- Other info: Diverse workplace culture that values every individual's contribution.
- Why this job: Make a real impact on energy policy and drive change in a dynamic environment.
- Qualifications: Strong regulatory knowledge and excellent communication skills are essential.
The predicted salary is between 62000 - 77000 € per year.
Position Overview
The Customer Connections Policy Manager role is central to defining, maintaining, and advocating for NGET's strategic position on customer connection policy. The role coordinates efforts across the ET business, NG Group, and external partners to deliver effective outcomes in a timely manner.
Responsibilities
- Own, evolve, and communicate NGET's strategic position on key customer connection policy initiatives.
- Collaborate with stakeholders across NGET, NG Group, and external partners to drive policy outcomes.
- Identify policy delivery risks, dependencies, and implementation impacts, and advise senior leaders.
- Represent NGET in external policy forums with subject matter experts.
- Coordinate internally with process owners to align policy direction with existing processes.
- Lead creation of written content for consultation responses to drive external discussions.
- Provide people leadership through direct line management and stakeholder management.
Qualifications
- Strong knowledge of the regulatory landscape, particularly the commercial framework arrangements governing GB connections.
- Expert stakeholder management and influencing skills.
- Excellent communication skills, both verbal and written, able to articulate complex topics to stakeholders of all seniorities.
- Experience with change management processes, project management, risk and issue intervention.
- Proven ability to lead, motivate, and influence teams and stakeholders beyond individual roles or teams.
Benefits
- A competitive salary between £62,000 – £77,000, dependent on capability.
- Bonus up to 30% of salary for stretch performance.
- Competitive contributory pension scheme with double match up to 12% company contribution.
- Flexible benefits including share incentive plan, salary sacrifice car and technology schemes, employee assistance lines, and matched charity giving.
Equal Opportunity
We celebrate the difference individuals can bring to our organization and welcome applicants from diverse experiences and backgrounds. All employment is decided on the basis of qualifications and business needs. Applicants must have the legal right to work in the UK without sponsorship. We may consider sponsorship only for exceptional specialist skills. All applicants are welcome regardless of race, nationality, or ethnic origin. National Grid is committed to building a workforce that reflects the communities we serve, ensuring a working environment where everyone feels valued, respected, fairly treated, and able to reach their full potential.
Customer Connection Policy Manager employer: National Grid
National Grid is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a Customer Connection Policy Manager, you will benefit from a competitive salary, generous bonus structure, and a robust pension scheme, all while being part of a diverse team that values your unique contributions. With ample opportunities for professional growth and a commitment to employee well-being, National Grid stands out as a rewarding place to advance your career in the energy sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Connection Policy Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to NGET. Use LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching NGET's current policies and initiatives. Show us that you’re not just familiar with the role but also passionate about their mission and how you can contribute to it.
✨Tip Number 3
Practice your communication skills! Since the role involves articulating complex topics, try explaining your past experiences to friends or family. This will help you convey your thoughts clearly during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Connection Policy Manager
Some tips for your application 🫡
Know the Role Inside Out:Before you start writing, make sure you really understand what the Customer Connection Policy Manager role is all about. Dive into the job description and highlight key responsibilities and qualifications. This will help us tailor your application to show how you fit perfectly!
Show Off Your Skills:When you're crafting your application, don’t hold back on showcasing your skills! Use specific examples from your past experiences that align with the requirements, especially around stakeholder management and communication. We want to see how you can bring value to our team!
Be Clear and Concise:Keep your writing clear and to the point. Avoid jargon unless it’s relevant to the role. Remember, we’re looking for someone who can articulate complex topics simply, so let your writing reflect that ability right from the start!
Apply Through Our Website:Finally, make sure you apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about StudySmarter and what we stand for!
How to prepare for a job interview at National Grid
✨Know Your Policies Inside Out
Make sure you have a solid understanding of customer connection policies and the regulatory landscape. Brush up on the commercial framework arrangements governing GB connections, as this will be crucial in demonstrating your expertise during the interview.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your experience in stakeholder management and influencing skills. Think about times when you've successfully collaborated with various teams or external partners to drive policy outcomes, and be ready to discuss these in detail.
✨Communicate Clearly and Confidently
Practice articulating complex topics in a clear and concise manner. Since excellent communication is key for this role, consider doing mock interviews with friends or family to refine your verbal and written communication skills.
✨Demonstrate Leadership Experience
Be prepared to discuss your leadership style and how you've motivated teams in the past. Share specific instances where you've led change management processes or influenced stakeholders beyond your immediate team, as this will show your capability to take on the responsibilities of the role.
