Craft Attendant

Workplace is a place to actively celebrate the cultures, personalities, and preferences of our colleagues, who in turn help build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair, and affordable energy future. We operate in a fast-moving industry focused on tackling climate change, exploring renewable, low-carbon energy sources, and improving efficiency to meet demand.

Main Responsibilities

1. Understand the tasks assigned before commencing work.
2. Promote a culture of Health, Safety & Quality at all times.
3. Prepare the work site, including erecting signs and barriers.
4. Excavate, lay cable, backfill, and dig pole and stay holes.
5. Install meter boards, meters, and cut-outs.
6. Make single-phase and three-phase service terminations in the cut-out dead.
7. Operate mini excavators.
8. Provide first aid as required, according to training.
9. Maintain tools, equipment, materials, and vehicles in a safe condition.
10. Assist team members and assess the impact of work activities on customers.
11. Minimize adverse impacts on customers and resolve complaints when possible.
12. Assess site risks and take appropriate actions to mitigate them.
13. Follow safety instructions, use protective equipment, and report accidents and incidents.

The Ideal Candidate

This role involves working away from the depot in teams, often outdoors in a physically demanding environment. Flexibility, quick decision-making, and responsibility are essential. Candidates should be mobile across the area and may need to undertake out-of-hours standby duties. A full driving license is desirable. Electrical experience is advantageous but not mandatory, as full training will be provided.

Additional Requirements

• Living within approximately 30 minutes of the Exeter or Torquay depot, with frequent travel between both locations.
• Willingness to undertake a satisfactory DBS check, depending on the role.
• English GCSE (1-9) or equivalent qualification is required.

About The Company

National Grid Electricity Distribution (NGED) owns and operates the electricity distribution systems for the Midlands, Southwest of England, and South Wales, serving over 8 million people. With over 29,000 employees worldwide, NGED offers career growth and recognition opportunities.

Benefits

• Competitive salary, 26 days paid leave plus 8 bank holidays, up to 28 days with continuous service.
• Contributory pension scheme with employer match.
• Annual Share Save plan.
• Private healthcare for you and your family.
• Support via Employee Assistance Programme, including physiotherapy services.
• Free on-site parking.

Our Commitment to Diversity

We are an equal opportunities employer committed to Diversity, Equity, and Inclusion. Applications are anonymized to eliminate unconscious bias, and additional support is available if needed.

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