Control Center Operator

Control Center Operator

Full-Time 68000 - 84000 £ / year (est.) No home office possible
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National Grid

At a Glance

  • Tasks: Control and monitor electric substations, ensuring safe energy delivery.
  • Company: Join National Grid, a leader in sustainable energy solutions.
  • Benefits: Enjoy competitive pay, diverse benefits, and opportunities for growth.
  • Other info: Progress to fully qualified status within 24 months, earning up to $128K.
  • Why this job: Be part of a team shaping the future of energy with impactful work.
  • Qualifications: Requires an associate's degree or extensive experience in electric operations.

The predicted salary is between 68000 - 84000 £ per year.

About us:
National Grid is hiring a System Operator for our Distribution Electric Control Center department in Liverpool, NY. Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

About the Position:

Annual salary 92-120K (determined by qualifications)

Under direct supervision to control, direct and monitor electric substations, sub-transmission networks, substations and distribution facilities within a Regional Control Center\’s jurisdiction including making load, voltage and reactive adjustments using state of the art equipment.

To perform such activities as:

  • Direct switching operations and routine testing.
  • Administer Company Clearance and Control rules and other equipment tests as directed.
  • Control and direct restoration procedures for interruptions and disturbances, including dispatching of personnel.
  • Monitor security and other alarms for stations and other Company facilities.
  • Record readings, log information and compile and issue reports connected with the operation of the system.
  • Receive and analyze trouble calls and dispatch personnel as required.
  • Dispatch personnel involved with construction, maintenance and operations.

Job Qualifications:

  • Associates degree in Electrical Technology or bachelor’s degree in Electrical Engineering (power options preferred) is desirable or HS Diploma with extensive experience in related electric transmission and distribution facility operations.
  • Role typically requires a minimum of 5 years’ experience in related electric transmission and distribution facility operations. Control room experience is preferred.
  • Knowledge of power system operations and equipment.
  • Demonstrated analytical and problem-solving skills.
  • Excellent verbal and written communication skills
  • Must have an operating knowledge of personal computers including MS Windows Software including Word and Excel.
  • Ability to work rotating shifts.

Employees hired into this role will auto progress to fully qualified over 24 months with salary up to 128k annually.

We hire the best and brightest. Our competitive rewards package includes a wide variety of benefits to support employees and family wellbeing. Please look here for more information on our benefits. National Grid | Home (ngbenefitslivebrighter.com)

Annual Salary Range:

  • $92K-120K

Many of the terms and conditions of employment for this position are defined by a collective bargaining agreement that the Company has with a local union. Newly hired employees are bound by the terms of the collective bargaining agreement as well as other agreements between the Company and the local union.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144 .

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience, and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team. #J-18808-Ljbffr

Control Center Operator employer: National Grid

National Grid is an exceptional employer, offering a dynamic work environment in Liverpool, NY, where employees play a crucial role in delivering safe and secure energy to communities. With a strong focus on employee growth, competitive salaries, and a comprehensive benefits package, we foster a culture of inclusion and engagement that empowers our team to thrive. Join us to be part of a pioneering company that is shaping the sustainable future of the energy industry while supporting your professional development.
National Grid

Contact Detail:

National Grid Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Control Center Operator

✨Tip Number 1

Familiarise yourself with the specific technologies and equipment used in electric control centres. Understanding the tools and systems that National Grid employs will not only boost your confidence but also demonstrate your proactive approach during interviews.

✨Tip Number 2

Network with current or former employees of National Grid, especially those who have worked as Control Center Operators. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.

✨Tip Number 3

Prepare for potential assessments by brushing up on your analytical and problem-solving skills. Since the role involves monitoring and responding to system disturbances, being able to demonstrate these skills effectively can set you apart from other candidates.

✨Tip Number 4

Showcase your communication skills during any interactions with the hiring team. As a Control Center Operator, you'll need to relay information clearly and efficiently, so highlighting your verbal and written communication abilities can make a strong impression.

We think you need these skills to ace Control Center Operator

Knowledge of Power System Operations
Electrical Technology or Engineering Knowledge
Control Room Experience
Analytical Skills
Problem-Solving Skills
Excellent Verbal Communication Skills
Excellent Written Communication Skills
Proficiency in MS Windows Software (Word and Excel)
Ability to Work Rotating Shifts
Experience in Electric Transmission and Distribution Operations
Attention to Detail
Ability to Monitor and Respond to Alarms
Dispatching Skills
Record Keeping and Reporting Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Control Center Operator. Familiarise yourself with the job description and the skills required, such as knowledge of power system operations and analytical problem-solving.

Tailor Your CV: Customise your CV to highlight relevant experience in electric transmission and distribution facility operations. Emphasise any control room experience and specific skills that align with the job requirements, such as proficiency in MS Windows and communication skills.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the energy sector and your understanding of National Grid's mission. Mention how your background and skills make you a suitable candidate for the role, and express your enthusiasm for contributing to their goals.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at National Grid

✨Understand the Role

Make sure you have a solid grasp of what a Control Center Operator does. Familiarise yourself with the responsibilities outlined in the job description, such as monitoring electric substations and managing load adjustments. This will help you demonstrate your knowledge during the interview.

✨Showcase Relevant Experience

Highlight your previous experience in electric transmission and distribution operations. If you have control room experience, be ready to discuss specific situations where you successfully managed operations or resolved issues. This will show that you are well-prepared for the role.

✨Demonstrate Problem-Solving Skills

Prepare examples of how you've tackled challenges in past roles. The interviewers will likely want to see your analytical and problem-solving skills in action, so think of scenarios where you had to make quick decisions or troubleshoot effectively.

✨Communicate Clearly

Since excellent verbal and written communication skills are essential for this position, practice articulating your thoughts clearly. Be concise and direct in your answers, and don’t hesitate to ask for clarification if you don’t understand a question.

Control Center Operator
National Grid
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