At a Glance
- Tasks: Create engaging content and manage events to connect with stakeholders.
- Company: Join National Grid, a leader in energy transition and connectivity.
- Benefits: Competitive salary, bonus opportunities, flexible benefits, and a contributory pension scheme.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact in communication while working in a hybrid environment.
- Qualifications: Strong communication skills, project management experience, and proficiency in MS Office.
The predicted salary is between 40706 - 44297 € per year.
About the role
At National Grid, we keep people connected and society moving. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don’t plan on leaving any of our customers in the dark. Join us as a Communications and Engagement Coordinator and find your superpower.
National Grid is hiring a Communications and Engagement Coordinator reporting into the Content and Channels Manager. Within this role you will be working with the Content and Channels manager to provide support to the CC&E team in NGED and to contribute to the delivery of the NGED communication and engagement strategy. As a Communications and Engagement Coordinator you will support the NGED business in a wide range of activities from content creation to event management and supporting key stakeholders as required. This role will support the team in ensuring coordinated and effective content delivery across all channels. The role is hybrid so we would expect to see you a couple of times a week in one of our offices located in the midlands, south west or wales and also the rest of the week from home.
What you’ll do
- Maintenance of channel and content plans including the use of Smartsheets
- Event support, planning and logistics
- Content creation and storytelling through written articles, short videos and other media
- Lead publisher on NGED intranet and NG intranet for NGED
- Support the delivery of cyclical channels and content - such as the weekly email newsletter, all-colleague, leadership calls, monthly manager pack (Team Brief)
- Channel maintenance and development particularly digital screens
- Stakeholder management to ensure content is in line with channel strategy and governance
- Production of communication dashboards/collation of metrics and support the identification of opportunities by analysing key themes
- Video editing and slide production
- Supporting CC&E team members in delivering stakeholder plans
- Development and maintenance of image library, templates, banners and how-to guides
- Purchase Orders/License’s/budget monitoring
- Development & maintenance of 3rd Party preferred supplier lists
What you’ll need
- Experience of customer focus and stakeholder management - using influencing and communication skills in order to build relationships
- The ability to self-start and adapt to different business needs, with the mindset of continuous improvement
- Discipline and attention to detail in managing data and proof reading/copy writing
- Competent in MS Word, Excel, PowerPoint, Outlook, SharePoint and video editing software
- Experience of providing support and advice, tailored to the needs of the business
- Experience of managing projects from initiation to implementation and review
- Experience of channel measurement and implementing improvements
- Experience of planning and leading events
What you’ll get
A competitive salary between £40,706 - £44,297 per annum - dependent on capability. As well as your base salary, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.
More information
This role closes on 3rd June 2026 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary. We value diversity and are committed to creating an inclusive workplace for all. We welcome applications from all suitably qualified candidates - we make appointments purely on merit, assessed against objective selection criteria. We support flexible working and will make reasonable adjustments throughout the recruitment process should you have any physical or mental impairment which may affect your ability to participate in the process.
Please note that in most cases, National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.
Communication and Engagement Coordinator in Birmingham employer: National Grid
At National Grid, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. As a Communications and Engagement Coordinator, you will benefit from a competitive salary, generous pension contributions, and flexible working arrangements, all while contributing to meaningful projects that support the energy transition. With ample opportunities for professional growth and a commitment to employee well-being, National Grid is the ideal place for those looking to make a positive impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Communication and Engagement Coordinator in Birmingham
✨Tip Number 1
Get to know the company inside out! Research National Grid's values, recent projects, and their approach to communication and engagement. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Plus, it’s a great way to get your name out there!
✨Tip Number 3
Prepare for the interview by practising common questions related to stakeholder management and content creation. Think of examples from your past experiences that highlight your skills and adaptability. We want to see your superpower in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on the closing date and submit your application early to stand out from the crowd.
We think you need these skills to ace Communication and Engagement Coordinator in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Communications and Engagement Coordinator role. Highlight your experience in content creation, stakeholder management, and event planning to show us you’re the perfect fit!
Show Off Your Skills:Don’t hold back on showcasing your skills in MS Word, Excel, and video editing software. We want to see how you can bring your technical abilities to the table and support our communication strategies effectively.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to see your key achievements and how they relate to the role.
Apply Early!:We encourage you to submit your application as soon as possible rather than waiting until the closing date. The sooner we see your application, the sooner we can start the conversation about your potential superpower at National Grid!
How to prepare for a job interview at National Grid
✨Know Your Content
Familiarise yourself with the communication and engagement strategies that National Grid employs. Be ready to discuss how your experience aligns with their goals, especially in content creation and stakeholder management.
✨Showcase Your Project Management Skills
Prepare examples of projects you've managed from start to finish. Highlight your ability to adapt to different business needs and how you’ve implemented improvements based on feedback or metrics.
✨Demonstrate Your Digital Savvy
Since the role involves digital channels, be prepared to discuss your experience with tools like Smartsheets, SharePoint, and video editing software. Bring examples of content you've created or managed across various platforms.
✨Engage with Questions
Have thoughtful questions ready about the team dynamics, upcoming projects, or how they measure the success of their communication strategies. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
