Accounts Receivable - Finance Assistant

The energy transition is critical to delivering a net zero carbon future and National Grid Electricity Distribution (NGED) is right at the heart it. As a nation, we’re working towards the goal of net zero carbon by 2050. At National Grid, we’re committed to helping Britain reach this target by building a cleaner, greener energy system. But we can’t do this alone. We\’re looking for people who are brimming with enthusiasm and bursting with ideas to help us build and run a cleaner energy system for the future. So, join us as an Accounts Receivables – Finance Assistant, and find your superpower.

An exciting opportunity has arisen for an Accounts Receivables – Finance Assistant to join our Accounts Receivable team, where you will play a key role in delivering a professional and efficient service to both internal and external customers of National Grid Electricity Distribution (NGED).

This role is be based out of our Plymouth office, and we’d hope to see you in the office full-time to complete your training. Thereafter, we are happy to accommodate hybrid working with circa 2 days in the office per week. We’re also happy to discuss any additional flexibility in working patterns or requirements that you feel could help to make this job work for you!

What You’ll Do

• Generate invoices, credit notes, and refunds for a variety of services including new supply connections, alterations, upgrades, telecoms contracts, and property interface billing.
• Maintain and manage customer master data accounts.
• Investigate and resolve customer queries, ensuring timely and effective communication.
• Upload files and manage data interfaces between NGED systems, including error resolution.
• Understand and manage debtor ledger entries, including month-end reconciliations.
• Reconcile and match daily ‘cash sale’ transactions and maintain control over ledger entries.
• Apply and manage VAT queries in line with current regulations.

What You’ll Have

• AAT qualified or working towards (desirable) and previous experience in a high-volume finance or accounts receivable environment.
• Strong communication skills, both written and verbal, with the ability to manage customer relationships professionally.
• Confident, self-motivated, and capable of working independently as well as part of a team.
• Excellent organisational skills with the ability to prioritise tasks and meet deadlines.
• Proficient in Microsoft Office, particularly Excel; experience with finance systems is advantageous.
• Knowledge of accounts receivable processes and awareness of relevant HMRC or statutory regulations is desirable.
• A collaborative mindset is essential, as teamwork plays a key role in meeting shared goals and maintaining service excellence

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. At National Grid, we are committed to building a diverse, inclusive, and authentic workplace for everyone. So, if you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person for our growing business in this role or another one.

What You\’ll Get

Up to £34,793 depending on experience.

As well as your base salary you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.

You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.

More Information

This is a hybrid working role from our Plymouth office and we’d hope to see you in the office full-time to complete your training. Thereafter, we are happy to accommodate hybrid working with circa 2 days in the office per week. The closing date for this vacancy is Midnight 01 Aug with interviews due to take place w/c 11 Aug onwards. We encourage candidates to submit their applications as early as possible and not to wait until the published closing date. National Grid’s recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.

About Us

National Grid Electricity Distribution (NGED) is the regional electricity distribution division of National Grid.

Formerly known as Western Power Distribution, the UK’s largest electricity distribution network serving 8 million customers in the East and West Midlands, Southwest and Wales, delivering essential power to millions of homes and businesses across its regions.

With a distribution area of 550,000 square kilometres, it’s 6,600colleagues are committed to providing a safe, stable and reliable electricity supply and ensuring the highest quality of customer service.

Inclusion and Diversity is not just about race, ethnicity, gender, or sexual orientation. It is about our employees who wake up every day to serve our 20 million customers. At National Grid, we aim to create an environment where everyone is welcomed for who they are and where our differences are not only accepted but are celebrated. We understand the value that a diverse team can add to our organisation and that is why we model inclusive behaviour starting with senior leadership.

National Grid utilises the insights of our employees that come from all different cultures, backgrounds, and beliefs to better serve our customers and communities who are in the fore front of everything we do.

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