At a Glance
- Tasks: Lead AI initiatives, identify opportunities, and connect teams for impactful projects.
- Company: Join National Grid, a leader in energy transition and innovation.
- Benefits: Competitive salary, flexible benefits, career development, and health support.
- Other info: Hybrid working model with a focus on diversity and inclusion.
- Why this job: Be at the forefront of AI in energy, making a real difference.
- Qualifications: Experience in business analysis and understanding of AI technologies required.
The predicted salary is between 43000 - 50000 £ per year.
At National Grid, we keep people connected and society moving.
But it’s so much more than that.
National Grid supplies us with the environment to make it happen.
As we generate momentum in the energy transition for all, we don’t plan on leaving any of our customers in the dark.
So, join us as an
AI Business Engagement Lead and find your superpower.
National Grid is hiring a AI Business Engagement Lead.
This role operates under a hybrid working model and is based out of the Warwick, UK office.
Hybrid work expectations are subject to business needs and company policy.
About The Role
The AI Engagement Lead is responsible for helping NGET identify, shape, prioritise and realise value from Artificial Intelligence opportunities across the organisation.
Operating within NGET's federated operating model, the postholder acts as the link between central Data & AI capability and business-led demand, helping teams translate AI opportunities into clearly defined, governed and value-focused initiatives.
The role works closely with AI Business Leads, AI Catalysts, Product Line Directors and delivery teams to support AI adoption, use-case development and value realisation.
It complements existing governance, product and technical delivery functions and does not replace formal product ownership, architecture, engineering or Data Science responsibilities.
Current AI enablement structures include AI Business Leads as local adoption leaders and AI Catalysts as peer champions supporting AI uptake across NGET.
This role will
- Lead discovery and engagement activities to identify AI opportunities.
- Convert business needs into structured AI use cases.
- Administer our AI Catalyst and AI Business Leads networks.
- Maintain a qualified pipeline of AI opportunities and support prioritisation.
- Support adoption, benefit tracking and value realisation.
- Promote responsible AI practices and early risk identification.
- Connect business demand with Product, Architecture, Data & AI and delivery teams.
- Capture and share lessons learned, reusable patterns and adoption insights.
- What You’ll Do
- Stakeholder Relationship Management
- Builds relationships with AI Business Leads, AI Catalysts, Product Line Directors and operational stakeholders.
- Facilitates discussions between business and technical teams.
- Acts as a trusted point of contact for AI opportunity discovery and value realisation.
- Influences stakeholders without direct authority.
- Business Analysis & Opportunity Discovery
- Investigates business problems and identifies opportunities where AI can create value.
- Facilitates discovery workshops and use-case assessment activities.
- Develops clear problem statements, requirements and success criteria.
- Distinguishes AI opportunities from process, operating model or data-quality issues.
- Demand & Portfolio Management
- Maintains a qualified pipeline of AI opportunities.
- Supports prioritisation based on business value, feasibility, risk and readiness.
- Routes opportunities to appropriate product, delivery or governance teams.
- Identifies reusable opportunities and promotes cross-business learning.
Benefits Management
- Defines benefit hypotheses, baseline measures and success metrics.
- Supports tracking of adoption, outcomes and realised value.
- Produces evidence-based value updates and business narratives.
- Identifies barriers to adoption and value realisation.
- Organisational Change & Adoption
- Supports AI adoption through workshops, enablement activities and communities of practice.
- Works with AI Business Leads and AI Catalysts to encourage effective AI use.
- Develops practical guidance, playbooks and reusable materials.
- Shares learning and adoption insights across NGET.
- AI & Data Ethics
- Embeds responsible AI considerations into use-case discovery and prioritisation.
- Supports proportionate ethical and governance assessments.
- Helps stakeholders understand policy, risk and assurance requirements.
- Escalates issues through established governance processes.
About You
- Experience in business analysis, digital transformation, organisational change, product discovery or technology adoption.
- Strong stakeholder engagement and workshop facilitation skills.
- Ability to translate business problems into clear requirements and opportunities.
- Experience working within matrixed or federated organisations.
- Understanding of AI technologies, including Generative AI, Copilot-style tools and intelligent automation.
- Experience defining success measures, benefits and business outcomes.
- Working knowledge of data governance and responsible AI principles.
- Experience within energy, utilities, engineering or critical infrastructure environments.
- Familiarity with Product Line operating models.
- Experience with AI adoption programmes, champion networks or communities of practice.
- Knowledge of Data Fabric, Data Mesh or governed data-product approaches.
- Familiarity with Microsoft Copilot, Cowork or AI agent technologies.
- What You’ll Get
- Competitive Salary: circa £43,000 - £50,000 per annum (dependent on location, capability, and experience).
Additional benefits
- Flexible benefits such as a cycle scheme, share incentive plan, technology schemes
- Ongoing career development and support to help you cover the cost of professional membership subscriptions, course fees, books, examination fees and time off for study leave – so long as it is relevant to your role
- Access to apps such as digital GP service for round the clock access to GP video consultations and NHS repeat prescriptions, wellbeing app to support your health and fitness
- Access to Work + Family Space, providing support and resources for work and family life, including paid emergency childcare and eldercare
- #LI-RK1 #LI-HYBRID
We value diversity and are committed to creating an inclusive workplace for all.
We welcome applications from all suitably qualified candidates – we make appointments purely on merit, assessed against objective selection criteria.
We support flexible working and will make reasonable adjustments throughout the recruitment process should you have any physical or mental impairment which may affect your ability to participate in the process.
Please note that in most cases, National Grid is unable to offer sponsorship for employment under the UK points-based immigration system.
As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system.
However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship.
All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.
National Grid operates in both the UK and US, with a broad portfolio of energy businesses dedicated to providing safe, reliable, and sustainable power.
From electricity and gas transmission to advancing clean energy and modernising grids, our work covers every aspect of the energy system.
Our energy flows through absolutely everything we do
Life here at National Grid is more than just our purpose or our values, it’s everything we put into everything we do.
It’s our commitment to diversity and inclusion; how we help our employees learn and grow; and how we partner with and support the communities where we live and work.
It’s all this, and so much more.
We leverage our collective strengths to do meaningful BIG work so that we can be at the heart of a fair and affordable energy future.
Your salary is reviewed each year against the market for your role, skills, knowledge and experience.
Incentive
Annual performance plan or bonus (depending on your role) rewards your contribution to our success each year.
Retirement
Generous pension plan with company contributions up to 12%.
Private medical insurance for self and family.
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AI Business Engagement Lead in Warwick employer: National Grid plc
At National Grid, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. As a Manager – Group Technical Accounting in our London office, you will benefit from hybrid working arrangements, competitive salaries, and a robust pension scheme, alongside opportunities for personal and professional growth. Join us to make a meaningful impact while enjoying the unique advantages of working in one of the world's leading energy companies.
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