Quality Advisor - West London

National Grid Electricity Transmission (NGET) is at the heart of energy in the UK. The electricity we provide gets the nation to work, powers schools and brings energy to life. Our energy network connects the nation, so it's essential that it's continually evolving, advancing, and improving.

Are you passionate about driving excellence in quality and compliance? As a Quality Advisor, you will play a pivotal role in supporting our regional delivery teams by coaching, advising, and training to inspire managers, staff, and contractors. Your mission will be to ensure adherence to industry standards, ISO regulations, and National Grid procedures, fostering a culture of excellence.

What You'll Do:

• Champion Continuous Improvement: Promote and sustain world-class quality performance across our contractors in construction works.
• Expert Guidance: Serve as a trusted source of expertise on quality issues in Construction and Manufacturing assurance, helping to identify the impacts of poor quality, defects, and rework on costs, delays, and safety.

Key Accountabilities:

• Support projects in executing the company's Quality strategy.
• Provide essential Quality input during the tender and contract award process.
• Act as the go-to contact for quality documentation and processes.
• Conduct regular site visits and quality walks, collaborating with site teams to identify and resolve issues.
• Attend project meetings to ensure compliance with NG and ISO requirements.
• Investigate major defects, offering expert advice and guidance on resolutions while communicating valuable learning points.
• Engage and coach staff, managers, and contractors to promote a positive quality culture across Customer Connections.
• Deliver independent Quality Assurance advice and audit capabilities, ensuring compliance with NG and contractor ISO standards.
• Collaborate with Project Teams throughout all phases, from design to commissioning.
• Provide monthly Quality data to management and support the implementation of a comprehensive Quality SMS programme.
• Contribute to the development and review of NG policies, procedures, and specifications, promoting best practices and lessons learned.

You’ll be based out of our Iver substation and travel will be required in the West London area. This can be combined with hybrid working from home.

What you'll need:

• A Diploma in Health & Safety Practice or Environmental Management (or equivalent).
• A valid Full UK Driving Licence.
• NEBOSH Certificate, IOSH Managing Safety, or equivalent qualifications such as EUSR/SHEA.
• In-depth knowledge of Quality in Construction and ISO compliance.
• Previous experience in a Quality role within a comparable industry.
• Familiarity with National Grid policies, procedures, processes, and specifications, particularly regarding project design and delivery during the construction phase.
• Strong interpersonal skills with a proven ability to coach and motivate individuals.
• Effective communication and influencing skills at all organisational levels.
• Capability to recommend preventative actions, develop new initiatives, and ensure their successful implementation.
• Proficiency in developing and delivering training and briefing materials in an innovative, engaging, and effective manner.
• Ability to identify and assess patterns of resistance, coupled with strong problem-solving skills.
• A solid understanding of CDM Regulations, particularly in relation to the roles of Client, Principal Designer, and Principal Contractor.

What's in it for you?

• Salary of £54,000 - £65,000 dependent on experience and capability plus £10,970 London Weighting Allowance.
• Annual Performance Based Bonus.
• 37 hour working week with hybrid working model between Home, Site and Office.
• 26 days annual leave, plus eight statutory days.
• The option to buy additional or sell holiday days.
• Generous contributory pension scheme – we will double-match your contribution to a maximum company contribution of 12%.
• Financial support to help cover the cost of professional membership subscriptions, course fees, books, exam fees and time off for study leave – so long as it's relevant to your role.
• Access to several flexible benefits such as a share incentive plan, and technology schemes, support via employee assistance lines and matched charity giving to name a few.

This role closes at midnight on 30th March 2026; however, we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.

In most cases, National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.