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- Tasks: Lead business analysis for transformational projects in the energy sector.
- Company: Join NESO, a leader in decarbonising Great Britain's energy network.
- Benefits: Enjoy a competitive salary, flexible work options, and a supportive community.
- Why this job: Make a real impact on sustainable energy while developing your skills in a dynamic environment.
- Qualifications: Passion for proactive problem-solving and experience in stakeholder engagement required.
- Other info: Opportunity to work in a collaborative Agile environment with a focus on continuous improvement.
The predicted salary is between 46800 - 78000 £ per year.
Division: NESO Markets, SysOps, Major Projects, Resilience
Job Type:
Requisition Number: 64936
Department: ESO
Job Function: Business Change and Project Management
About the role
National Energy System Operator’s (NESO) strength lies in our people. Together, we’re shaping the future where clean, affordable energy is accessible for all. Every day is an opportunity to make a real difference, accelerating the progress of sustainable GB energy, keeping people connected and society thriving as we create a brighter tomorrow.
As the Lead Business Analyst for the Markets Delivery team within the Digital, Data, and Technology (DD&T) team at NESO, you will be instrumental in defining and driving the requirements for transformational projects. These projects aim to achieve desired business outcomes and transition NESO to a zero-carbon electricity network. You will lead the business analysis efforts for the Review of Market Arrangements (REMA) within the Markets Directorate.
REMA, launched in 2022, is the government\’s initiative to reform GB electricity markets to support net zero and decarbonisation of the power sector. Now in its third phase as a Major Government Project, NESO is an official Delivery Partner to DESNZ, alongside Ofgem. This role is vital for the discovery and definition of DD&T projects to align with the REMA strategy.
You will utilise Agile DevSecOps principles to gather and define requirements, adopting a customer-centric approach to achieve business outcomes. Collaboration with strategic business analysts and stakeholders will ensure that project scope and intended outcomes are respected throughout delivery. Additionally, you will work with the wider delivery team to adopt Agile DevSecOps practices and drive continuous improvement.
This role requires strong analytical, influencing, and stakeholder management skills, along with the ability to drive a customer-centric approach. It offers a unique opportunity to contribute to NESO\’s vision of becoming a digital leader in the industry and transitioning the UK to a low-carbon energy future.
This role is based in Warwick, with an expectation of 2-3 days per week in the office and potential travel to NESO’s other offices in Wokingham, London, and Glasgow.
Key Accountabilities
Responsible for ensuring alignment to desired business outcomes and benefits:
- Understand, develop and maintain up to date NESO and directorate knowledge and translate NESO’s priorities and outcomes into delivery of project outputs.
- Carry out detailed discovery and impact assessments to inform REMA policy decisions.
- Apply business modelling techniques to understand the business domain and stakeholders’ perspectives to establish how processes, systems, data and people interact and the impact of change on these.
- Identify opportunities to improve business performance through business process engineering and identifying opportunities for digital transformation.
- Gather and analyse data to create insights leading to informed decision making.
- Apply benefits management techniques to ensure that benefits can be measured and tracked to support realisation after delivery.
Responsible for Requirements Definition and Management:
- Establish and understand the entire perspective of the situation or change, using appropriate techniques and diagrams to convey this to project and business stakeholders.
- Conduct user research to identify user needs and end to end journeys that need to be considered in development.
- Define Epics and Features that can be understood by technical and non-technical stakeholders to include non-functional requirements and acceptance criteria written in an appropriate format, e.g. Behaviour Driven Development.
- Create documentation and diagrams to enhance User Stories where necessary, e.g. Wireframes, data models, etc.
- Refine Epics and Features via Agile ceremonies and socialisation, using negotiation skills to achieve the desired outcome in an acceptable way.
- Own project backlog of User Stories and work collaboratively with Product Owner/Manager to define Features and Epics.
Responsible for establishing and demonstrating the standard for collaboration across all work areas:
- Building and managing trusting relationships with internal and external stakeholders.
- Actively contributing to the growth and development of the BA Community of Practice through sharing knowledge and expertise.
- Managing workload of other business analysts brought into the team as REMA programme develops.
- Attending and contributing to Agile ceremonies, working with team members to implement recommended improvements.
- Supporting testers by reviewing test scenarios and scripts to ensure full coverage of the requirements.
About you
We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey. In this case, we’re looking for someone who:
- Passionate about: Taking initiative and acting proactively.
- Experience of: Analysing business situations, including problem identification, stakeholder engagement, and solution evaluation.
- Solid experience of using: The most appropriate tools (e.g., Mural, ADO) and techniques (e.g., VSM, design thinking, BPM, user research, wire-framing).
- Strong communicator with excellent writing skills: Digitally driven with a strong focus on customer centricity, effective communication, and adaptability to an ever-changing landscape where priorities may shift.
About what you\’ll get
A competitive salary of up to £65,000– dependent on experience and capability.
As well as your base salary, you will receive a bonus based on company performance, 26 days annual leave as standard and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.
You will also have access to a comprehensive benefits package tailored to support your well-being and professional success. From a competitive salary to flexible work arrangements, we promote your work-life balance. Enjoy fit for purpose wellbeing and lifestyle offerings, ongoing skill development aligned to our Purpose and Values, and be part of a supportive community that values your individuality and where you can belong.
About us
National Energy System Operator’s (NESO) mission is to facilitate the decarbonisation of Great Britain’s energy network and ensure the delivery of reliable, affordable, and clean electricity for consumers. We work with stakeholders across the whole energy industry to plan for future network needs, using a wider adoption of technology and changes in consumer behaviour, as well as ensuring we have the right markets, networks, and frameworks in place, to transform the way we operate tomorrow.
Join us, and let’s energise progress.
Your energy, our future, together.
More information
This role closes on 03/04/2025 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.
We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.
We\’re committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.
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Lead Business Analyst - NESO employer: National Grid plc
Contact Detail:
National Grid plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Business Analyst - NESO
✨Tip Number 1
Familiarise yourself with the National Energy System Operator (NESO) and its mission. Understanding their goals, especially around decarbonisation and clean energy, will help you align your discussions and demonstrate your passion for their vision during interviews.
✨Tip Number 2
Network with current or former employees of NESO on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage in your application process.
✨Tip Number 3
Brush up on Agile DevSecOps principles and tools relevant to business analysis. Being able to discuss your experience with these methodologies and how they apply to the role will set you apart from other candidates.
✨Tip Number 4
Prepare specific examples of how you've successfully managed stakeholder relationships and driven business outcomes in previous roles. This will showcase your analytical and influencing skills, which are crucial for the Lead Business Analyst position.
We think you need these skills to ace Lead Business Analyst - NESO
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Lead Business Analyst position at NESO. Tailor your application to highlight how your skills and experiences align with their needs.
Craft a Compelling CV: Your CV should clearly showcase your relevant experience in business analysis, particularly in areas like stakeholder engagement and Agile methodologies. Use bullet points for clarity and ensure it is well-structured and easy to read.
Write a Strong Cover Letter: In your cover letter, express your passion for the energy sector and your commitment to sustainability. Highlight specific examples from your past work that demonstrate your analytical skills and ability to drive business outcomes.
Showcase Your Communication Skills: Since strong communication is key for this role, ensure your application is free from errors and flows logically. Use clear language and avoid jargon unless necessary. This will reflect your ability to communicate effectively with both technical and non-technical stakeholders.
How to prepare for a job interview at National Grid plc
✨Understand NESO's Vision
Before the interview, make sure you have a solid grasp of NESO's mission and how it aims to facilitate the decarbonisation of Great Britain's energy network. This will help you align your answers with their goals and demonstrate your passion for sustainable energy.
✨Showcase Your Analytical Skills
As a Lead Business Analyst, you'll need strong analytical skills. Be prepared to discuss specific examples from your past experiences where you've successfully analysed business situations, identified problems, and engaged stakeholders to find solutions.
✨Familiarise Yourself with Agile Practices
Since the role involves Agile DevSecOps principles, brush up on Agile methodologies and be ready to discuss how you've applied these in previous projects. Highlight your experience with tools like Mural or ADO, and any techniques such as design thinking or BPM.
✨Prepare for Stakeholder Management Questions
Expect questions about how you've built and managed relationships with stakeholders in the past. Think of examples that showcase your communication skills and ability to influence others, as this is crucial for the role.
