Technical Training Planner

Our Technical Training team is looking for two Training Planners to join us at either our Taunton or Tipton Training Centre. In this role you’ll support the planning and delivery of training across National Grid’s business. Working in a fast-paced environment, you’ll play a key role in ensuring training activities are organised, accurate and delivered to a high standard. You will report to a Technical Training Planning Manager and we’re looking for someone with strong organisational skills, attention to detail and confidence using IT systems. This role offers a blend of office and home working with approximately 3 days in the office and the remainder from home.

Main Responsibilities

• Work closely with Training Planners and key stakeholders across the business.
• Deliver KPIs and performance targets accurately and to agreed deadlines.
• Manage internal and external course bookings and administration including:
• Booking training requirements.
• Scheduling and updating training programmes with course dates (including internal trainers and booking external training providers).
• Booking training rooms.
• Creating and issuing course joining instructions.
• Ensuring the Learning Management system is updated accurately.
• Utilising financial systems to process supplier and maintain accurate financial records.
• Providing reception support when needed.
• Delivering excellent customer service across all communication channels.

The Ideal Candidate

• We’re looking for someone who:
• Is confident using Microsoft Word, Excel and Outlook, with advanced Excel skills desirable.
• Ideally has previous experience in a training support or planning role.
• Has experience working with learning management systems (e.g., SAP, Success Factors or Crown).
• Communicates clearly and effectively with colleagues, internal stakeholders and external customers.
• Can work collaboratively as part of a team, whilst also being self‑motivated and able to work independently.
• Has strong organisational skills, a high level of attention to detail and uses initiative effectively.
• Adopts a flexible and proactive approach to assist the Technical Training Planning Manager and colleagues with training activities.

Benefits

• 26 days paid leave plus 8 bank holidays, up to 28 days with continuous service.
• Competitive contributory pension scheme (we double match your contributions up to a maximum of 12%).
• Annual Share Save plan.
• Life assurance x 4 annual salary.
• Contributory private healthcare scheme for you and your family.
• Support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services.
• Free on‑site parking at all our main sites.

Equal Opportunity & Immigration

As an equal opportunities employer committed to Diversity, Equity and Inclusion, we celebrate individual difference and are actively bringing in more employees from diverse backgrounds to build on our inclusive culture. If you require additional support to complete your online application, please email.

In most cases, National Grid is unable to offer sponsorship for employment under the UK points‑based immigration system. Applicants must have the legal right to work in the UK without requiring sponsorship now or in the future. In exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.