National Grid Electricity Distribution in Castle Donington is seeking a Contact Centre Dispatcher to join the office-based team on a 3 cycle shift, including days, evenings, weekends and bank holidays. You will manage live faults, dispatch engineers and handle calls from customers and emergency services, coordinating with Control and Operations to keep customers informed.
The role requires dispatch or call centre experience, excellent telephone manners, high accuracy, and the ability to work
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Emergency Dispatch Navigator – 3-Shift Centre employer: National Grid Electricity Distribution
National Grid Electricity Distribution is an exceptional employer, offering a dynamic work environment in Hemington where you can lead a dedicated team in a critical 24/7 Control Centre. With a strong focus on employee growth, competitive salaries, performance-related bonuses, and a robust pension scheme, we are committed to fostering a culture of safety and excellence that empowers our staff to thrive while delivering outstanding service to our customers and stakeholders.
Contact Details:
National Grid Electricity Distribution Recruitment Team
