Operations Team Leader in Barnstaple

Operations Team Leader in Barnstaple

Barnstaple Full-Time 45492 - 49369 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a dynamic team, ensuring compliance and driving productivity across operations.
  • Company: Join the UK's leading electricity distribution business with a focus on growth.
  • Benefits: Enjoy competitive salary, generous leave, pension scheme, and private healthcare.
  • Other info: Diverse and inclusive workplace with excellent career progression opportunities.
  • Why this job: Make a real impact by supporting your team and enhancing operational efficiency.
  • Qualifications: Strong communication skills and experience in team management required.

The predicted salary is between 45492 - 49369 £ per year.

An opportunity is available for a Team Leader based at Barnstaple who will report to the Field Operations Team Manager and will be responsible for leading a group of Craft (operational) staff. The key focus of this role is to lead an efficient and productive team across a region. Key considerations for the successful running of your team include:

  • Ensuring they are working compliantly within H&S policies
  • Coordinating programmes of work for them to undertake
  • Maximising efficiencies in delivery
  • Ensuring your team has the appropriate development and authorisations
  • Effectively managing performance on a 1:1 basis

This is a crucial role to help drive forward performance and give our large teams the support they need in the field.

The starting salary will be £45,492 moving to £49,369 on completion of training.

Main Responsibilities

  • Ensuring your team's adherence to Health and Safety regulations
  • Efficient scheduling of work activities
  • Collaboration with other teams to manage workload
  • Driving team productivity and individual performance management
  • Maintaining a full schedule of work for the team
  • Ensure our people have the appropriate training and work authorisations to support a safe and productive working environment
  • Respond quickly and professionally to customer complaints

The Ideal Candidate

We are looking for an excellent communicator, who has the ability to build strong relationships with our customers. A problem solver who is organised and can plan ahead. You must have a proven track record of managing teams including managing and driving performance, as well as experience of being the point of escalation for both internal and external stakeholders. You’ll need a good understanding or the ability to quickly develop knowledge of:

  • Electricity Safety
  • Health & Safety Legislation
  • Quality & Continuity Regulations 2002
  • Electricity at Work Regulations 1989
  • The NGED distribution business
  • NGED Craft roles and activities undertaken

Some Commercial and Financial awareness would be an advantage. A NRSWA qualification or understanding of NRSWA legislation is desirable however, full training can be provided. You must hold a full, valid UK/EU driving licence as you will be required to carry out site visits.

About The Company

Joining the UK’s leading electricity distribution business means plenty of career opportunities and well-deserved recognition. We reward hard work and encourage ambition. So, as well as a competitive salary, you will also benefit from:

  • 26 days paid leave plus 8 bank holidays, up to 28 days with continuous service
  • Competitive contributory pension scheme (we double match your contributions up to a maximum of 12%)
  • Annual Share Save plan
  • Contributory private healthcare scheme for you and your family
  • Support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services
  • Free on-site parking at all our main sites

Things you need to know

National Grid Electricity Distribution is committed to safeguarding the interests of the Company, colleagues and customers. This role is subject to a satisfactory Barring Service (DBS) check, depending on the role different levels of screening and vetting are required. Some roles require a triannual check. Please note that in most cases, National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin. As an equal opportunities employer who is committed to Diversity, Equity and Inclusion, we celebrate individual difference and are actively bringing in more employees from diverse backgrounds to build on our inclusive culture. We anonymise all applications in our recruitment system so we can eliminate unconscious bias and be a workplace that reflects the community we serve. Hiring managers only have access to necessary information at interview stage. If you require additional support to complete your online application, please email.

Operations Team Leader in Barnstaple employer: National Grid Electricity Distribution

At National Grid Electricity Distribution, we pride ourselves on being a leading employer in the energy sector, offering a supportive and inclusive work environment in Barnstaple. Our commitment to employee development is reflected in our comprehensive training programmes and competitive benefits, including a generous pension scheme and private healthcare. Join us to be part of a dynamic team that values hard work, ambition, and diversity, while making a meaningful impact in the community.

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Contact Details:

National Grid Electricity Distribution Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Operations Team Leader in Barnstaple

Tip Number 1

Network like a pro! Reach out to current employees at the company through LinkedIn or other platforms. A friendly chat can give us insider info and might even lead to a referral.

Tip Number 2

Prepare for the interview by researching the company’s values and recent projects. We want to show that we’re not just interested in the role, but also in how we can contribute to their mission.

Tip Number 3

Practice common interview questions with a friend or in front of a mirror. We need to be confident in showcasing our leadership skills and experience managing teams effectively.

Tip Number 4

Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit!

We think you need these skills to ace Operations Team Leader in Barnstaple

Team Leadership
Health and Safety Compliance
Performance Management
Efficient Scheduling
Collaboration
Customer Relationship Management
Problem-Solving

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Operations Team Leader role. Highlight your experience in managing teams, adhering to Health and Safety regulations, and driving performance. We want to see how your skills align with what we're looking for!

Showcase Your Communication Skills:As an excellent communicator, it's crucial to demonstrate this in your written application. Use clear and concise language, and provide examples of how you've built strong relationships with customers and colleagues in the past. We love a good story!

Highlight Relevant Experience:Don’t forget to mention any relevant qualifications or experience you have, especially around Electricity Safety and Health & Safety legislation. If you’ve got a NRSWA qualification or similar, make it known! We’re keen on candidates who can hit the ground running.

Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!

How to prepare for a job interview at National Grid Electricity Distribution

Know Your Stuff

Make sure you brush up on Health and Safety regulations and the Electricity at Work Regulations. Being able to discuss these topics confidently will show that you're serious about the role and understand the importance of compliance in leading a team.

Showcase Your Leadership Skills

Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you drove performance or resolved conflicts. This will help demonstrate your ability to lead and motivate a team effectively.

Be Ready to Problem Solve

Expect questions that assess your problem-solving skills. Prepare scenarios where you had to think on your feet, especially in high-pressure situations. This will highlight your ability to respond quickly and professionally to challenges.

Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready about the team dynamics or the company's approach to training and development. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.