£44,642 to £49,894 + up to 6% bonus
Location: Ambergate or Birmingham
Working pattern: Site-based, 5 days a week
Travel: Regular travel to other NGS operational locations and customer sites as required
Location requirement: Must be based within reasonable travelling distance of the Ambergate or Birmingham office
Flexibility: While this is primarily a site-based role, occasional home working may be available where operationally appropriate
About the role
Join National Gas Services (NGS) as a Quality Support Engineer and play a key role in ensuring our projects meet the highest quality standards.
You'll support project teams by compiling client databooks, managing quality records, and helping maintain compliance across project delivery from start to finish.
Why this role matters
Quality documentation and compliance are vital to delivering successful projects for our customers. In this role, you'll help ensure every project is supported by accurate records, robust quality controls, and complete client documentation.
Working within NGS, you'll contribute to the safe and reliable delivery of infrastructure projects across the UK and Ireland. Your attention to detail will help maintain customer confidence, support continuous improvement, and uphold the standards that underpin our operations.
What you'll be doing
- Compile and maintain project databooks in line with customer requirements and agreed timescales
- Review project documentation and ensure quality records are complete, accurate, and traceable
- Inspect incoming materials and supporting quality documentation and maintain inspection registers
- Support operational teams to apply quality processes consistently across projects
- Monitor compliance with documented procedures and identify opportunities for improvement
- Support internal audits and depot inspections against ISO 9001:2015 requirements
- Collaborate with project, planning, commercial, and quality teams to achieve successful project outcomes
What you'll bring
This role would suit someone who enjoys working with detail, takes pride in accuracy, and wants to make a visible impact on project quality and customer satisfaction.
Essential
- Experience supporting project delivery or project documentation processes
- Strong attention to detail and ability to maintain accurate records
- Understanding of quality inspection processes and quality documentation
- Knowledge of Inspection and Test Plans (ITPs)
- Confident using Microsoft Office applications and digital document management systems
- Strong communication and collaboration skills
- Ability to work to deadlines while maintaining high standards of quality and compliance
- Full UK driving licence
Desirable
- Experience within manufacturing, construction, utilities, engineering, or the gas industry
- Awareness of ISO 9001:2015 quality management standards
- Experience compiling project completion packs or customer databooks
- Experience using SharePoint for document control and record management
- Knowledge of welding, inspection, certification, or material traceability records
What we offer
- Market-leading double-match pension (up to 12% company contribution)
- Annual performance bonus up to 6%
- Access to the Tusker salary sacrifice car scheme
- 26 days holiday (plus statutory holidays)
- 10x salary life assurance and income protection
- Flexible benefits including healthcare, dental, and technology options
- Family-friendly policies, wellbeing support, and professional development opportunities
Inclusive recruitment
We're building a workforce that reflects the communities we serve, championing diversity, and creating an inclusive workplace where everyone is valued for their unique contribution. We support reasonable adjustments throughout the recruitment process and beyond.
National Gas is a Disability Confident employer and signatory of the Armed Forces Covenant.
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Quality Support Engineer employer: National Gas
At National Gas, we pride ourselves on being an exceptional employer, offering a competitive salary and a comprehensive benefits package that includes a market-leading pension scheme and generous holiday allowance. Our commitment to employee growth is evident through our professional development opportunities and inclusive work culture, where diversity is championed and every team member's contribution is valued. Located in St Fergus, you will play a vital role in ensuring the safety and compliance of Britain's energy infrastructure while enjoying a supportive environment that prioritises wellbeing and work-life balance.
