At a Glance
- Tasks: Lead digital communications and enhance our online presence across various platforms.
- Company: Join National Gas, a leader in securing Britain's energy future.
- Benefits: Enjoy a competitive salary, generous holiday, and flexible working options.
- Other info: Hybrid working model with opportunities for professional growth and development.
- Why this job: Make a real impact in the energy sector while developing your digital communication skills.
- Qualifications: Experience with social media management and content creation is essential.
The predicted salary is between 44000 - 44000 £ per year.
National Gas is securing Britain’s energy. We are responsible for transporting gas to power stations, major industries, storage facilities, and more than half a million businesses and 24 million homes through nearly 5,000 miles of pipes across Britain. National Gas is also proud to lead the way in transforming the energy network for a clean energy future.
The Digital Communications Officer plays a pivotal role in Corporate Affairs, ensuring our key priorities are effectively communicated online with our external audiences. As a savvy digital communicator, you will enhance our social and digital media presence, delivering compelling, insight-driven content to land our key messages and position our brand as a leading voice in Britain’s energy landscape. You will also play a key role in supporting our emergency communications processes.
About the role:
- Lead the planning, creation, and scheduling of content across existing and emerging social and digital media platforms.
- Support the delivery of wider strategic communications campaigns through the development and delivery of creative digital communications plans.
- Monitor and report on digital performance metrics (e.g. engagement, reach, click-through rates) across social media and website platforms.
- Build strong relationships across the organisation to proactively source stories, news, and updates.
- Oversee the maintenance of the National Gas website, working with IT technical teams, including driving improved SEO performance.
- Provide out-of-hour and crisis communications support as required.
About you:
- You have proven experience managing multiple corporate social media accounts and experience updating websites.
- You’re passionate and highly knowledgeable about the latest social and digital media platform and content trends.
- Digital evaluation and reporting approaches are also important and the ability to interpret analytics and translate data into actionable insights.
- You have impeccable written and oral communication skills, excellent attention to detail, and project management is second nature.
- If you have delivered organic and paid for digital campaigns, and/or design or video editing skills, this would be highly advantageous.
What we can offer you:
- Bonus of up to 6%
- 26 days’ holiday plus 8 statutory holidays – plus option to buy 5 additional days
- Double‑match pension - for every £1 you put in, we add £2 (max company contribution 12%)
- Opt‑In flexible benefit scheme, including salary sacrifice private healthcare, dental insurance, technology plans and more
- Financial protection with 10x salary death in service and financial support if you're unable to work due to long term illness or injury
- Excellent family friendly provisions - maternity/paternity/adoption/surrogacy/shared parental leave
- Employee assistance programme offering free confidential professional counselling 24/7
- Financial support to cover the cost of relevant professional membership subscriptions
- Appreciate scheme and retail offers.
Location & working pattern: Based in National Gas’ central London St James’s office. Hybrid working: three days a week in the office/onsite, with Monday and Friday available for home working.
At National Gas, we’re committed to building a workforce that reflects the communities that we serve. We celebrate the different experiences our colleagues bring and encourage applicants of all backgrounds to apply.
Digital Communications Officer in London employer: National Gas
National Gas is an exceptional employer, offering a dynamic work environment in the heart of London with a hybrid working model that promotes work-life balance. Employees benefit from a comprehensive package including a generous pension scheme, extensive holiday options, and robust family-friendly policies, all while contributing to a vital mission of securing Britain's energy future. With a strong focus on employee growth and development, National Gas fosters a culture of innovation and collaboration, making it an ideal place for passionate digital communicators to thrive.
