Head of Customer Strategy – Energy CX Leader

Head of Customer Strategy – Energy CX Leader

Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
National Gas

At a Glance

  • Tasks: Lead customer strategy and enhance experiences across the customer journey.
  • Company: National Gas, a leader in the energy sector.
  • Benefits: Competitive salary, company car, double-match pension, and more.
  • Other info: Join a dynamic team and make a real impact in customer strategy.
  • Why this job: Shape the future of customer service in the energy industry.
  • Qualifications: Extensive experience in B2B customer management and strategic transformations.

The predicted salary is between 60000 - 80000 Β£ per year.

National Gas is seeking a Head of Customer based in Warwick or London to drive the customer strategy, ensuring exceptional experiences throughout the customer journey. This role involves leadership across multiple teams, stakeholder management, and developing innovative customer service strategies.

The ideal candidate will have extensive experience in the energy sector, especially in B2B customer management and strategic transformations.

A competitive salary and benefits package including a company car and a double-match pension are offered.

Head of Customer Strategy – Energy CX Leader employer: National Gas

National Gas is an exceptional employer, offering a dynamic work environment in either Warwick or London where innovation and customer-centric strategies thrive. With a strong focus on employee growth, competitive salaries, and comprehensive benefits including a company car and a double-match pension, we foster a culture that values collaboration and excellence in the energy sector.

National Gas

Contact Details:

National Gas Recruitment Team

We think you need these skills to ace Head of Customer Strategy – Energy CX Leader

Customer Strategy Development
Leadership Skills
Stakeholder Management
B2B Customer Management
Strategic Transformations
Innovative Customer Service Strategies
Experience in the Energy Sector