At a Glance
- Tasks: Lead digital content planning and delivery across social media platforms like LinkedIn, Instagram, and TikTok.
- Company: National Gas is pivotal in securing Britain's energy and transforming the energy network for a clean future.
- Benefits: Enjoy a bonus of up to 6%, 26 days holiday, and a double-match pension scheme.
- Other info: The role is based in central London with a hybrid working pattern.
- Why this job: Join a leading voice in Britain’s energy landscape and support emergency communications.
- Qualifications: Proven experience with corporate social media accounts and content management platforms like Hootsuite is essential.
The predicted salary is between 42000 - 46000 £ per year.
National Gas is securing Britain’s energy. We are responsible for transporting gas to power stations, major industries, storage facilities, and more than half a million businesses and 24 million homes through nearly 5,000 miles of pipes across Britain. National Gas is also proud to lead the way in transforming the energy network for a clean energy future.
The Digital Communications Officer plays a pivotal role in Corporate Affairs, ensuring our key priorities are effectively communicated online with our external audiences. As a savvy digital communicator, you will enhance our social and digital media presence, delivering compelling, insight-driven content to land our key messages and position our brand as a leading voice in Britain’s energy landscape. You will also play a key role in supporting our emergency communications processes.
About the role:
- Lead the planning, creation, and scheduling of content across existing and emerging social and digital media platforms.
- Currently focused on LinkedIn, with a strategic ambition to expand into channels such as Instagram, TikTok, X (Twitter), and YouTube.
- Support the delivery of wider strategic communications campaigns through the development and delivery of creative digital communications plans.
- Monitor and report on digital performance metrics (e.g. engagement, reach, click-through rates) across social media and website platforms.
- Build strong relationships across the organisation to proactively source stories, news, and updates.
- Oversee the maintenance of the National Gas website, working with IT technical teams, including driving improved SEO performance.
- Provide out-of-hour and crisis communications support as required.
About you:
- Proven experience managing multiple corporate social media accounts, including use of content management platforms (e.g. Hootsuite).
- Passionate and highly knowledgeable about the latest social and digital media platform and content trends.
- Impeccable written and oral communication skills, excellent attention to detail, and project management is second nature.
- Experience in delivering organic and paid for digital campaigns, and/or design or video editing skills (e.g. Canva) is advantageous.
What we can offer you:
- Bonus of up to 6%.
- 26 days’ holiday plus 8 statutory holidays – plus option to buy 5 additional days.
- Double-match pension - for every £1 you put in, we add £2 (max company contribution 12%).
- Opt-In flexible benefit scheme, including salary sacrifice private healthcare, dental insurance, technology plans and more.
- Financial protection with 10x salary death in service and financial support if you're unable to work due to long term illness or injury.
- Excellent family friendly provisions - maternity/paternity/adoption/surrogacy/shared parental leave.
- Employee assistance programme offering free confidential professional counselling 24/7.
- Financial support to cover the cost of relevant professional membership subscriptions.
- Appreciate scheme and retail offers.
Location & working pattern: Based in National Gas’ central London St James’s office. Hybrid working: three days a week in the office/onsite, with Monday and Friday available for home working.
At National Gas, we’re committed to building a workforce that reflects the communities that we serve. We celebrate the different experiences our colleagues bring and encourage applicants of all backgrounds to apply.
Digital Communications Officer employer: National Gas
National Gas, located in central London, offers a double-match pension scheme and a bonus of up to 6%. The team is dedicated to transforming the energy network for a net zero future, ensuring energy security for homes and businesses across Britain.
