At a Glance
- Tasks: Manage and grow customer contracts while developing new business pipelines through prospecting and partnerships.
- Company: National Gas operates the gas National Transmission System, supporting 5 million gas meter installations across the UK.
- Benefits: Enjoy 26 days holiday plus 8 statutory holidays and a double-match pension scheme.
- Other info: The role requires achieving Security Check (SC) security clearance.
- Why this job: Join a growing team focused on innovative gas metering products and services.
- Qualifications: Proven experience in account growth within gas, energy, utilities, or technical services is preferred.
The predicted salary is between 55594 - 55594 £ per year.
Location: Must be based in or a commutable distance around Birmingham/West Midlands - Field-based with regular travel to customer sites and partners, plus home/office working as required.
Package: Competitive salary: [up to £55,594] | Bonus: [up to 10%]
About The Role: Securing Britain’s Energy - one meter, one connection, one customer at a time. At National Gas we operate the gas National Transmission System and, through National Gas Metering, support around 5 million gas meter installations across the UK. We’re growing our portfolio of gas metering products, services, connections and Automated Meter Reading (AMR) solutions and we need a commercially driven, hands‑on business development expert to help make it happen.
You’ll be responsible for managing and growing an existing portfolio of customer contracts alongside identifying and building a new business pipeline via direct prospecting and by developing third‑party intermediaries (brokers/TPIs/partners) partnerships. Whilst you won’t manage a team directly your impact comes from what you deliver, how you influence, and how you keep work moving end‑to‑end through exceptional stakeholder relationships. The role will equally focus on portfolio retention and new growth.
What You’ll Be Doing: You will be responsible for managing, developing, and converting a robust pipeline for gas metering products, services, connections, and AMR through proactive prospecting, client visits, and partner referrals. This includes overseeing opportunities from initial contact through to contract closure, accurately assessing and recording customer site requirements, and coordinating with operational teams. You will develop and maintain broker and partner relationships, collaborate with internal stakeholders to enhance the customer journey, and leverage data analytics to improve conversion rates and partner performance.
What You’ll Bring: We’re seeking a driven customer professional with demonstrable evidence in account growth with existing and future customers. With preferable proven experience in gas, energy, utilities, or technical services. You’ll confidently turn relationships into high‑quality routes to market, deliver consultative proposals, demonstrate strong commercial judgement, and excel at organisation and CRM discipline. Your compliance‑first mindset and attention to detail will ensure sales controls, safety and audit processes are always top‑notch.
What We Offer:
- 26 days’ holiday plus 8 statutory holidays – plus option to buy 5 additional days
- Double‑match pension scheme - for every £1 you put in, we'll add £2 (max company contribution 12%)
- Opt‑In flexible benefit scheme, including salary sacrifice private healthcare, dental insurance, technology plans and more
- Financial protection with 10x salary death in service and financial support if you're unable to work due to long term illness or injury
- Excellent family friendly provisions - maternity/paternity/adoption/surrogacy/shared parental leave
- Career progression, professional training and development
- Employee assistance programme offering free confidential professional counselling 24/7
- Financial support to cover the cost of professional membership subscriptions, and study support
More information: We are committed to building a workforce that represents the communities we serve. We celebrate the different experiences our colleagues bring to our organisation, and strongly encourage applicants of all backgrounds to apply.
Security Clearance: The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held.
Customer Development Manager (Metering) employer: National Gas
Located in Birmingham/West Midlands, National Gas offers a competitive salary up to £55,594 and a bonus of up to 10%. The company values diversity and encourages applicants from all backgrounds, fostering an inclusive workforce.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Development Manager (Metering)
✨Get Involved with Industry Events
The energy and utilities sector is always buzzing with events, trade shows, and networking opportunities. We should hit up conferences and exhibitions like Energy UK or Utility Week Live—these are prime spots to mingle with industry professionals and even snag some insider info on job openings!
✨Join Energy-focused Online Communities
Let's tap into online platforms and forums like LinkedIn groups or Reddit communities specifically for energy and utilities. Not only can we showcase our knowledge, but we can also stay updated on company announcements or job leads from people already in the know.
✨Consider Industry Certifications
Pushing ahead with certifications like the NEBOSH National Certificate in Occupational Safety and Health (if you’re into safety) can give us a leg up in this competitive field. It not only builds our credibility but also shows employers that we’re serious about our career in energy and utilities.
✨Apply ThroughNational Gas's Website
Don’t forget to apply directly through National Gas's website for the full-time Customer Development Manager (Metering) role. Many companies prioritise candidates who show initiative by going straight to the source. Make sure we tailor our application to highlight our passion for the energy sector!
We think you need these skills to ace Customer Development Manager (Metering)
Some tips for your application 🫡
Show Off Your Energy Knowledge:When crafting your CV and cover letter, make sure you highlight any knowledge or experience related to the energy-utilities sector. Whether it’s coursework, internships, or projects that showcase your understanding of energy management, sustainability, or regulatory frameworks, we want to see that passion and expertise shine through.
Quantify Your Achievements:In our field, numbers speak volumes! Don’t just tell us about your previous roles; quantify your achievements where possible. For instance, mention how you improved energy efficiency by a percentage or contributed to cost savings. This makes your application more compelling and shows us just how impactful you can be.
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at National Gas. Tailor it to reflect how your values align with our mission in the energy sector. Share why you're excited about this specific role and how you envision contributing to our goals.
Demonstrate Your Team Spirit:Collaboration is key in the energy-utilities industry. In your application, emphasise any team projects or experiences where you worked effectively with others, especially on sustainability initiatives or technical projects. We're looking for someone who can mesh well with our team!
How to prepare for a job interview at National Gas
✨Show Your Passion for Renewable Energy
In the energy-utilities sector, it’s vital to demonstrate your enthusiasm for sustainable practices and innovations. Share experiences where you've worked on or studied renewable energy projects, whether that’s through coursework, past internships, or personal initiatives. Let us see how your passion aligns with the ethos of National Gas.
✨Brush Up on Industry Regulations
Being familiar with industry standards and regulations is crucial in energy-utilities interviews. Make sure to know the basics of relevant policies and frameworks, like the Energy Act or environmental legislation. This will not only show you’ve done your homework but will also prepare you for potential technical questions about compliance during your interview.
✨Highlight Teamwork and Project Management Skills
Most roles in the energy sector involve collaboration with diverse teams. Be ready to discuss examples where you’ve successfully worked in teams or led projects, especially those involving energy initiatives. This is particularly important for a full-time position, as employers want to see you bring a collaborative spirit to National Gas.
✨Prepare for Technical Assessments
Expect some technical questions or even practical assessments during your interview, especially about energy efficiency methodologies or basic engineering principles relevant to the role. It’s a good idea to brush up on key concepts and be prepared to explain them clearly, as this will demonstrate your technical proficiency and readiness to jump into your new role.
