At a Glance
- Tasks: Manage and grow customer contracts while developing new business opportunities in gas metering.
- Company: Join National Gas, a leader in energy solutions with a focus on innovation.
- Benefits: Competitive salary, generous holiday, double-match pension, and flexible benefits.
- Other info: Dynamic role with excellent career progression and professional development opportunities.
- Why this job: Make a real impact on Britain's energy future while building valuable partnerships.
- Qualifications: Experience in account growth within gas, energy, or technical services is preferred.
The predicted salary is between 55594 - 55594 £ per year.
Location: Must be based in or a commutable distance around Birmingham/West Midlands - Field-based with regular travel to customer sites and partners, plus home/office working as required.
Package: Competitive salary: [up to £55,594] | Bonus: [up to 10%]
About the role: Securing Britain’s Energy - one meter, one connection, one customer at a time. At National Gas we operate the gas National Transmission System and, through National Gas Metering, support around 5 million gas meter installations across the UK. We’re growing our portfolio of gas metering products, services, connections and Automated Meter Reading (AMR) solutions and we need a commercially driven, hands-on business development expert to help make it happen.
You’ll be responsible for managing and growing an existing portfolio of customer contracts alongside identifying and building a new business pipeline via direct prospecting and by developing third-party intermediaries (brokers/TPIs/partners) partnerships. The role will equally focus on portfolio retention and new growth.
What you'll be doing: You will be responsible for managing, developing, and converting a robust pipeline for gas metering products, services, connections, and AMR through proactive prospecting, client visits, and partner referrals. This includes overseeing opportunities from initial contact through to contract closure, accurately assessing and recording customer site requirements, and coordinating with operational teams. You will develop and maintain broker and partner relationships, collaborate with internal stakeholders to enhance the customer journey, and leverage data analytics to improve conversion rates and partner performance.
What you'll bring: We’re seeking a driven customer professional with demonstrable evidence in account growth with existing and future customers. With preferable proven experience in gas, energy, utilities, or technical services. You’ll confidently turn relationships into high-quality routes to market, deliver consultative proposals, demonstrate strong commercial judgement, and excel at organisation and CRM discipline. Your compliance-first mindset and attention to detail will ensure sales controls, safety and audit processes are always top-notch.
If you enjoy winning complex opportunities and seeing them delivered on site while building partner routes to market we’d like to hear from you. Apply now to help shape the future of gas metering across the UK and play your part in Securing Britain’s Energy.
What we offer: 26 days’ holiday plus 8 statutory holidays – plus option to buy 5 additional days. Double-match pension scheme - for every £1 you put in, we'll add £2 (max company contribution 12%). Opt-In flexible benefit scheme, including salary sacrifice private healthcare, dental insurance, technology plans and more. Financial protection with 10x salary death in service and financial support if you're unable to work due to long term illness or injury. Excellent family friendly provisions - maternity/paternity/adoption/surrogacy/shared parental leave. Career progression, professional training and development. Employee assistance programme offering free confidential professional counselling 24/7. Financial support to cover the cost of professional membership subscriptions, and study support.
More information: We are committed to building a workforce that represents the communities we serve. We celebrate the different experiences our colleagues bring to our organisation, and strongly encourage applicants of all backgrounds to apply.
Security Clearance: The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held.
Customer Development Manager (Metering) in Birmingham employer: National Gas
At National Gas, we pride ourselves on being an exceptional employer, offering a competitive salary and a comprehensive benefits package that includes a double-match pension scheme and generous holiday allowances. Our work culture fosters collaboration and innovation, providing ample opportunities for professional growth and development while making a meaningful impact in securing Britain's energy future. With a focus on employee well-being and a commitment to diversity, we invite you to join our dynamic team in Birmingham/West Midlands, where your contributions will be valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Development Manager (Metering) in Birmingham
✨Tip Number 1
Get to know the company inside out! Research National Gas Metering, their products, and their market position. This will help you tailor your conversations and show that you're genuinely interested in helping them secure Britain’s energy.
✨Tip Number 2
Network like a pro! Attend industry events or webinars where you can meet potential partners and customers. Building those relationships can give you a leg up when it comes to prospecting and closing deals.
✨Tip Number 3
Practice your pitch! Whether it's for a client visit or a casual chat with a broker, having a clear and compelling message about how you can drive account growth will make you stand out. Remember, confidence is key!
✨Tip Number 4
Don’t forget to follow up! After meetings or networking events, send a quick thank you email or connect on LinkedIn. Keeping the conversation going shows your commitment and helps keep you top of mind for future opportunities.
We think you need these skills to ace Customer Development Manager (Metering) in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Development Manager role. Highlight your experience in account growth and relationship management, especially in the gas or energy sectors. We want to see how your skills align with our mission of securing Britain’s energy!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples that demonstrate your success in managing customer contracts and developing new business pipelines. We love seeing quantifiable results that reflect your impact.
Be Authentic:Let your personality shine through in your application. We’re looking for someone who can build strong relationships and influence stakeholders, so don’t be afraid to show us who you are and what drives you. Authenticity goes a long way!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at National Gas Metering!
How to prepare for a job interview at National Gas
✨Know Your Stuff
Make sure you understand the gas metering industry inside out. Brush up on the latest trends, technologies, and challenges in the sector. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Relationship Skills
Since this role heavily relies on building and maintaining relationships, be ready to share specific examples of how you've successfully managed client accounts or partnerships in the past. Highlight your consultative approach and how it led to tangible results.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and commercial judgement. Think about past experiences where you had to navigate complex situations and prepare to discuss how you handled them effectively.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the company's future plans for gas metering products or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
