Insights and Business Development Manager

At National Gas, the work we do matters. As Britain's national gas network, we help keep the lights on, businesses running, and homes warm by maintaining the critical infrastructure that transports gas across Great Britain. While providing the energy security Britain relies on today, we're also helping transform the network for a clean energy future. Join us and help secure Britain's energy.

About the role: The UK energy system is at a pivotal point: the transition to net-zero by 2050 is reshaping the energy landscape, with Hydrogen, Biomethane & Carbon Capture and Storage (CCS) expected to play a pivotal role in decarbonising industry and infrastructure. At the same time, geopolitical events are driving a heightened interest in energy security. As the backbone of the UK energy system, National Gas’ network is a key part of any solution, making it central to delivering secure, resilient, and decarbonised energy.

The Insight & Business Development (BD) Manager leads the development of customer, stakeholder, competitor, and market intelligence across the UK and Europe. The role ensures that National Gas has the knowledge and insight required to identify and develop opportunities, manage risks, and shape future infrastructure and commercial strategies. The Insight & BD Manager also leads programmes of work designed to strengthen National Gas’ competitive position and maximise returns across all activities and molecules, both regulated and unregulated.

Key accountabilities:

• Lead a team of three and the development and delivery of customer, market, competitor and stakeholder insight across the UK and Europe to support National Gas' business objectives and identify risks, opportunities and strategic implications for National Gas.
• Ownership of key customer and stakeholder intelligence processes including satisfaction surveys, insight reporting and analysis, business intelligence dashboards.
• High-quality analysis, models, and strategic recommendations to the Executive and Senior Leadership Team to inform decision‑making and prioritisation across the development of natural gas, hydrogen, biomethane, CCS, and the wider energy markets.
• Own and manage the business development opportunity pipeline, driving identification and prioritisation of new opportunities through market scanning and early decision‑gates.
• Lead early-stage opportunities from conception through to investment case development, working closely with other Business Development Managers.
• Develop and lead programmes of work assessing the commercial viability, economics, strategic alignment and customer demand associated with projects across all molecules and drive projects towards delivery by providing robust analyses, scenario modelling, evidence, and recommendations.
• Support competitive bid processes, regulatory submissions and funding applications through the provision of market intelligence, customer evidence and strategic analysis.
• Collaborate with business development, strategy, regulation, commercial and technical teams to convert complex information into clear and actionable insights.
• Lead external engagement activities with customers, regulators, government bodies, industry groups and European market participants to obtain market intelligence, develop propositions, explore market opportunities, and influence strategic and policy outcomes.

About you:

• Significant experience distilling complex technical, commercial, and market problems and solutions into clear strategic messaging and recommendations and insight to senior leaders and executives.
• Strong analytical and problem‑solving capabilities with experience turning complex quantitative and qualitative datasets into clear solutions.
• Ability to define ambiguous questions, build the right level of analysis, and deliver answers through clear strategic reporting, and narrative writing.
• Strong commercial awareness and understanding of market drivers, customer behaviours and competitive environments taking into account risk‑reward dynamics.
• Experience managing and developing a team to deliver robust analyses and recommendations.
• Advanced Excel, PowerPoint and data visualisation skills, including experience using analytical tools such as Power BI or similar platforms.
• Experience leading complex pieces of work with multiple stakeholders and competing priorities.
• Strong communication, presentation and stakeholder engagement skills.
• Bachelor’s degree in quantitative field or equivalent professional experience.
• Experience within the energy, utilities, infrastructure or regulated sectors.
• Knowledge of hydrogen, biomethane, CCS, natural gas or wider energy markets.
• Experience supporting regulatory submissions, business cases or competitive bid processes.
• Understanding of UK and European energy policy and regulatory frameworks.
• Experience using AI tools to improve productivity and enhance research and analytical capabilities.
• Knowledge of Power BI for developing interactive dashboards and visualisation.

What we can offer you:

• Salary up to £85,000 (dependant on experience).
• Market‑leading double‑match pension (for every £1 you add, we add £2).
• Annual performance bonus (up to 15%).
• 28 days holiday plus 8 statutory days and option to buy 5 additional days.
• 10x salary life assurance and income protection.
• Flexible opt‑in salary sacrifice benefits including private healthcare, car, dental, and technology schemes.
• Family‑friendly policies, wellbeing support, and professional development opportunities.

Inclusive recruitment: We're building a workforce that reflects the communities we serve, championing diversity, and creating an inclusive workplace where everyone is valued for their unique contribution. We support reasonable adjustments throughout the recruitment process and beyond. National Gas is a Disability Confident employer and signatory of the Armed Forces Covenant.