At a Glance
- Tasks: Manage and optimise Microsoft 365 services to enhance collaboration and productivity.
- Company: Join National Gas, a leader in energy security and innovation.
- Benefits: Competitive salary, performance bonuses, generous holiday, and flexible benefits.
- Other info: Inclusive workplace committed to diversity and community reflection.
- Why this job: Be part of the energy transition and drive digital transformation in a dynamic environment.
- Qualifications: 3+ years of Microsoft 365 experience and strong vendor management skills.
The predicted salary is between 74000 - 74000 £ per year.
Warwick, hybrid (2 days per week onsite). Circa £74,000 DOE. National Gas is securing Britain's energy. We are responsible for transporting gas to power stations, major industries, storage facilities, and more than half a million businesses and 24 million homes through nearly 5,000 miles of pipes across Britain. National Gas is also proud to lead the way in transforming the energy network for a clean energy future.
The Microsoft 365 Platform Manager role ensures the effective delivery, optimisation, and strategic alignment of all Microsoft 365 services across the National Gas Technology landscape. This role is to provide oversight of core Microsoft platforms ensuring they meet business needs, comply with governance and security standards, and support future growth. By driving innovation, managing vendor performance, and fostering adoption, the role enables collaboration, improved productivity, and a robust roadmap for the evolving digital workplace.
About The Role:
- Platform Development and Support: Manage the development, administration, strategy, and support of all Microsoft 365 services, ensuring the health and alignment of the Microsoft 365 tenant with business needs.
- Vendor Management: Coordinate and oversee a third-party service provider responsible for day-to-day operational support. This includes managing service quality, cost efficiency, compliance, risk mitigation, and monitoring vendor performance via KPIs such as uptime and user satisfaction.
- Platform Optimization: Continuously review and implement improvements to enhance performance, user experience, and productivity.
- Adoption of New Features: Stay updated on Microsoft 365 capabilities, track product roadmaps, evaluate relevant new services, and lead pilot programs to ensure smooth deployment organization-wide.
- Liaison with Microsoft: Act as the primary contact with Microsoft for support and strategic alignment.
- Governance and Compliance: Ensure platform management aligns with company policies, security standards, and regulations.
- Cross-team Collaboration: Work with IT and business teams to ensure Microsoft 365 services integrate well with enterprise systems.
- Incident and Change Management: Lead response to major incidents and outages, coordinate with third-party support and Microsoft.
- Strategic Roadmap Development: Develop and maintain a 12-18 month internal roadmap for upgrades, capacity, license management, and new deployments aligned with business objectives.
About You:
- Significant hands-on experience managing and administering the Microsoft 365 platform in a mid-to-large organization.
- A strong track record (ideally 3+ years) of Microsoft 365 product experience is expected.
- Possession of relevant Microsoft certifications is highly desirable.
- Broad knowledge of the entire M365 suite is required.
- Proven ability to manage third-party IT service providers or managed service teams.
What We Offer:
- Salary circa £74,000 dependent on experience.
- Performance bonus of up to 15% pa.
- 28 days' holiday plus 8 statutory holidays — and option to buy 5 additional days.
- Double-match pension scheme.
- Opt-In flexible benefit scheme.
- Financial protection with low salary death in service.
- Excellent family-friendly provisions.
Security Clearance: The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.
Inclusive recruitment: We're building a workforce that reflects the communities we serve, championing diversity, and creating an inclusive workplace where everyone is valued for their unique contribution.
MS365 Platform Manager in Warwick employer: National Gas Services
At National Gas, we pride ourselves on being an exceptional employer, offering a dynamic work culture that values innovation and collaboration. Our commitment to employee growth is evident through comprehensive professional development opportunities and a supportive environment that encourages learning and adaptability. With competitive benefits, including a double-match pension scheme and flexible working arrangements in the heart of Warwick, we empower our team to contribute meaningfully to securing Britain's energy future.
