IT Service Delivery Lead — Service Desk & ITSM

A renowned cultural institution in Greater London is looking for a dynamic professional to manage its Information Systems Service Desk and ITSM platform. You will be responsible for ensuring exceptional support for employees and contractors in both on-site and remote environments, maintaining the reliability of user-facing IT systems. A focus on service delivery excellence and continuous improvement is essential, analyzing trends to enhance IT infrastructure and meet organizational needs. #J-18808-Ljbffr