Step into the heart of one of the world’s most celebrated art galleries and shape the guest journey — from a warm welcome to a lasting farewell. As aGuest Experience Host,you’llensure every guest feels informed, inspired, andcared for throughout their time at the Gallery.
This is a dynamic, front-facing role — whetheryou’rewelcoming guests at the entrance,assistingin the cloakroom, or selling our wide-ranging programme or productsandsupporting visitors throughout the Gallery.You’llactively engage with guests to promote memberships, events, and supporting products using our CRM system,Tessitura, helping to enhance their visit while supporting the Gallery’s wider mission.
You’ll bring our spaces,artand stories to life through knowledgeable, engaging interactions, all while delivering exceptional service at every step.Representingthe core values of our Guest Experience team —warmth, inclusivity, professionalism, and passion for art—you’llhelp creatememorable, meaningful experiences for everyone who walks through our doors.If you’re enthusiastic, people-focused, and love making a difference,we’dwelcome you to the team.
National Museum Directors' Council, National Museums Liverpool, World Museum, WilliamBrown Street, Liverpool, L3 8EN
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Guest Experience Host in City of Westminster employer: National Gallery
Join a vibrant team at one of the world's most renowned art galleries, where your role as a Guest Experience Host will allow you to create unforgettable moments for our visitors. With a strong emphasis on warmth, inclusivity, and professionalism, you'll thrive in a supportive work culture that values your contributions and encourages personal growth. Located in the heart of Liverpool, this position offers unique opportunities to engage with art and culture while being part of a mission-driven organisation dedicated to enriching the community.
