Senior Development Officer - Research and Operations
Full-time and Permanent
Salary £41,971 - £45,934 per annum
Plus generous benefits package
Hybrid / flexible working
About the role
This is an exciting opportunity to play a key role in shaping the future of philanthropy at National Galleries of Scotland.
We're looking for a strategic, insight-led fundraising professional with experience in prospect research, fundraising operations, data and CRM management who thrives on strengthening systems, turning data into action and enabling relationship-based fundraising to succeed. You will manage fundraising operations across the Development team and support the effective planning and delivery of philanthropic income. You'll bring the ability to combine strong analytical and operational expertise with an understanding of relationship-based fundraising. You'll help embed consistent ways of working, continuously improve fundraising operations and build the strong foundations that enable philanthropic support to grow and deliver lasting cultural impact.
You'll play a pivotal role across the organisation in ensuring our fundraising is underpinned by robust systems, high-quality insight and disciplined operational practice. Working closely with colleagues across philanthropy, grants and partnerships, and capital fundraising, you'll lead donor and funder research, due diligence, segmentation and pipeline management. You'll enable proactive, relationship-based fundraising and effective prioritisation.
You'll also shape how the Development team plans, measures and delivers its work. From CRM processes and fundraising reporting, KPIs and performance measurement to forecasting and budget management, you'll ensure decision-making is informed by reliable data and clear insight. You'll play a key role in supporting the operational delivery of major capital campaigns, ensuring that research, reporting, forecasting and governance processes are aligned to campaign priorities and strategic decision-making.
This is a role with broad influence across the organisation. You must be confident working with senior stakeholders and operating in a complex institutional environment, with the ability to influence, enable and continuously improve practice across teams.
The difference you'll make
You will ensure that fundraising activity is supported by robust data, high-quality insight and efficient, well-governed systems. Reporting to the Head of Development, you will:
- Lead and maintain a consistent prospect research, segmentation and pipeline management framework, enabling the Development team to plan, prioritise and deliver effective relationship
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Senior Development Officer – Research and Operations employer: National Galleries of Scotland
National Galleries of Scotland is an exceptional employer, offering a dynamic work environment where creativity and collaboration thrive. With a strong commitment to employee development, you will have access to numerous growth opportunities while contributing to meaningful projects that enrich the cultural landscape. Located in the heart of Scotland, our inclusive culture fosters innovation and supports a healthy work-life balance, making it an ideal place for passionate individuals to make a difference.
Contact Details:
National Galleries of Scotland Recruitment Team
