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For Companies At a Glance
- Tasks: Match Looked After Children with dedicated foster carers and provide excellent customer service.
- Company: Join the UK's largest independent fostering family, committed to improving lives.
- Benefits: Enjoy up to 39 days annual leave, life assurance, and a flexible benefits platform.
- Why this job: Make a real difference in children's lives while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and a passion for helping children; experience is a plus but not essential.
- Other info: Dynamic role with opportunities for personal growth and a commitment to safeguarding.
The predicted salary is between 25062 - 25062 £ per year.
Job Title: Referral Co-ordinator
Location: Fostering Solutions Midlands
Contract Type: Permanent
Hours: 37.5 per week
Salary: £26,000 – £29,000 per annum dependent on experience
We have a fantastic opportunity for motivated and enthusiastic Referral Coordinator to join our team at the Fostering Solutions Midlands office in Stafford, who will part of making positive contributions to changing the lives of children and young people.
About The Group
Its official, we have been rated as a Great Place to Work 2025
83% of employees at National Fostering Group say it is a great place to work, compared to 54% of employees at a typical UK based company Please read more about why our employees love working here:
With over 20 years experience, National Fostering Group is the largest independent children\’s fostering group in the UK with a community of over 2,500 foster carers.
As a Group, we work with Local Authorities to provide the highest quality of care for children and young people. All of our fostering agencies are officially recognised by Ofsted, Welsh and Scottish regulators as either \’Outstanding\’ or \’Good\’ which we are extremely proud of.
Who are we looking for?
We are seeking a motivated, enthusiastic, and conscientious team player who has a passion to be part of changing children\’s lives for the better
Based in our Basildon Office, you will work within the Referral Hub whereby your role is to safely match Looked After Children to our pool of dedicated foster carers.
This is a busy, demanding, customer facing role where you should be able to demonstrate effective multi-tasking and decision-making skills. We are looking for someone who is assertive, shows good initiative, and willing to take ownership of tasks, in addition to excelling in building positive and strong working relationships – Communication skills are key The ideal candidate will hold the ability of working under timely pressures whilst providing excellent customer service with a variety of people at different levels, working alongside colleagues, Foster Carers and Local Authorities.
Ideally you will have experience or understanding of Looked After Children, and/or Local Authority structure and needs, particularly in the provision of services for children and young people, though this is not essential.
You will however need to be self-motivated and dynamic to work efficiently and creatively both alone, as part of a team, and remain calm under pressure.
But What Else Is In It For You? Your Health And Wellbeing Are Important To Us, So You\’ll Get An Exceptional Reward Package Including
Up to 40 days annual leave each year (26 base entitlement + 1 One moment in time + 8
Referral Co-ordinator employer: National Fostering Group
Contact Detail:
National Fostering Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Referral Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to people in the fostering sector, attend relevant events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the National Fostering Group and understanding their values. Be ready to discuss how your skills align with their mission to improve the lives of children and young people.
✨Tip Number 3
Showcase your customer service skills! In your conversations, highlight experiences where you’ve successfully managed relationships or resolved issues. This will demonstrate your ability to excel in a customer-facing role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at the National Fostering Group.
We think you need these skills to ace Referral Co-ordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Referral Coordinator role. Highlight your relevant experience and skills that align with our mission of improving the lives of children and young people.
Show Your Passion: We want to see your enthusiasm for making a difference! In your application, share why you’re passionate about working with Looked After Children and how you can contribute to our team.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. This will help us understand your qualifications and how you can fit into our busy, customer-facing role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at National Fostering Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Referral Coordinator and the importance of matching Looked After Children with foster carers. Familiarise yourself with the National Fostering Group's mission and values, as well as any recent news or developments in the fostering sector.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with various stakeholders, be prepared to demonstrate your communication skills. Think of examples where you've successfully built relationships or resolved conflicts, and be ready to discuss how you would handle customer service scenarios.
✨Demonstrate Multi-Tasking Ability
The job can be busy and demanding, so come prepared with examples that showcase your ability to multi-task and make decisions under pressure. You might want to share a story about a time when you had to juggle multiple responsibilities and how you managed to stay organised.
✨Be Passionate About Making a Difference
Express your enthusiasm for working with children and young people. Share why you’re passionate about fostering and how you believe your role can positively impact their lives. This will show that you’re not just looking for a job, but that you genuinely care about the mission of the organisation.