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- Tasks: Coordinate referrals and support families in a nurturing environment.
- Company: Join the UK's largest independent children's fostering group, rated as a Great Place to Work 2025!
- Benefits: Enjoy up to 39 days of leave, life assurance, and mental health support.
- Why this job: Make a real impact on children's lives while working in a supportive team culture.
- Qualifications: Passion for helping children; experience in related services is a plus but not required.
- Other info: Be part of a dynamic family committed to safeguarding and promoting welfare.
The predicted salary is between 20800 - 26000 £ per year.
Enter your postcode, then select the range below.
Clicking the apply button will take you to our application portal.
Job Title: Referral Coordinator
Location: Arun Hope
Contract Type: Permanent
Hours: 37.5 hours per week
Salary: up to £26,000 per annum
We have a fantastic opportunity for a motivated and enthusiastic Referral Coordinator to join our team at Arun Hope, who will be part of making positive contributions to changing the lives of children and young people.
About the National Fostering Group
We are proud to be rated as a Great Place to Work 2025!
With over 20 years of experience, the National Fostering Group is the largest independent children\’s fostering group in the UK, with a community of over 2,500 foster carers.
As a group, we work with Local Authorities to provide the highest quality of care for children and young people. All our services are officially recognized by Ofsted, Welsh, and Scottish regulators as either ‘Outstanding’ or ‘Good’.
About Arun Hope
Arun Hope is a residential family assessment centre based in Littlehampton.
We provide a safe, nurturing, and supportive environment for families experiencing difficulties, especially those at risk of children being taken into care. Parents and their children reside at Arun Hope for 16 weeks, during which our experienced staff and professionals assess and support them. A 12-week programme is delivered to assess and empower their ability to care for their children safely. More about us can be found here: https://www.nfa.co.uk/arun-hope/office/littlehampton/
Who are we looking for?
We seek a motivated, enthusiastic, and conscientious team player passionate about positively impacting children’s lives.
Based at Arun Hope in Littlehampton, you will work closely with our Office Manager to promote the centre through marketing, webpage updates, and stakeholder liaison. You will be the first point of contact for Local Authorities regarding referrals, matching, and placements, making relationship-building essential.
When not handling referrals or outward-facing duties, you\’ll support the Office Manager with Health and Safety tasks, administrative duties, and overseeing staff rotas, liaising with support staff to seek cover and fill gaps.
This role is busy and demanding, requiring effective multi-tasking and decision-making skills. We value assertiveness, initiative, ownership, and strong communication skills to build positive relationships across various levels.
Experience or understanding of services for children and young people or Local Authority structures is preferred but not essential.
What’s in it for you?
Your health and wellbeing matter, and we offer an exceptional rewards package including:
- Up to 39 days of annual leave (including bank holidays and extra purchase options)
- Life Assurance
- Pension scheme with flexible contributions
- Access to mental health support and health checks through \’Your Wellbeing Matters\’
Additional benefits via Vista platform include:
- Health, wellbeing, and insurance benefits
- Discount options in the UK and abroad
- Cycle to Work schemes
- Electric Car Purchase Scheme
- Critical illness cover
Our work is driven by the outcomes for children and vulnerable young adults, making your role impactful every day.
We are committed to safeguarding and promoting the welfare of children and young people. All employees undertake appropriate checks.
Whether in urban or rural settings, you\’ll be part of a dynamic family aiming high, supporting personal goals, and making a difference.
Office Manager
Current Employee
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Referral Co-ordinator employer: National Fostering Agency Group
Contact Detail:
National Fostering Agency Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Referral Co-ordinator
✨Tip Number 1
Familiarise yourself with the National Fostering Group and Arun Hope's mission and values. Understanding their commitment to supporting children and families will help you convey your passion for making a positive impact during interviews.
✨Tip Number 2
Network with professionals in the fostering and child welfare sectors. Attend relevant events or join online forums to connect with individuals who can provide insights into the role and potentially refer you.
✨Tip Number 3
Prepare to discuss your multi-tasking and decision-making skills, as these are crucial for the Referral Coordinator role. Think of specific examples from your past experiences that demonstrate your ability to handle busy and demanding situations.
✨Tip Number 4
Showcase your communication skills by engaging with the community on social media platforms. Share relevant content about fostering and child welfare, which can highlight your enthusiasm and knowledge in the field.
We think you need these skills to ace Referral Co-ordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Referral Coordinator position. Tailor your application to highlight how your skills and experiences align with these needs.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in roles that involve communication, multi-tasking, and working with children or young people. Use bullet points for clarity and impact.
Write a Strong Cover Letter: In your cover letter, express your passion for making a positive impact on children's lives. Mention specific experiences that demonstrate your ability to build relationships and handle administrative tasks effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at National Fostering Agency Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Referral Coordinator. Familiarise yourself with the key tasks such as handling referrals, liaising with Local Authorities, and supporting the Office Manager. This will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Showcase Your Communication Skills
As this role involves building relationships with various stakeholders, be prepared to discuss your communication style. Share examples of how you've effectively communicated in previous roles, especially in challenging situations. This will highlight your ability to connect with others and manage relationships.
✨Demonstrate Multi-tasking Abilities
The job requires effective multi-tasking and decision-making skills. Prepare to discuss instances where you've successfully managed multiple tasks or projects simultaneously. This will show that you can handle the demands of the role and remain organised under pressure.
✨Express Your Passion for Child Welfare
Since the role is centred around positively impacting children's lives, convey your passion for child welfare during the interview. Share any relevant experiences or motivations that drive you to work in this field. This will resonate well with the interviewers and align with the company's mission.
