Seasonal Ticketing Coordinator

Reporting to the Ticketing Systems and Administration Lead, this nine‑month seasonal position will support the planning, delivery, and execution of all ticketing operations for NFL regular‑season games in London, Germany, Spain, and Ireland. The role will also contribute to ticketing support for additional International Games and select U.S. Tentpole events as needed. This position is primarily based at the NFL UK offices in London, with on‑site responsibilities in each host market during the week leading up to its respective game.

Responsibilities

• Working closely with the Ticketing Systems Lead to build out all ticket request forms.
• Collate, manage, and process all requests.
• Work directly on the Ticket System, building out manifests, managing allocations and price categories.
• Build and maintain strong and professional relationships with all 32 Clubs.
• Ensure that all internal ticket transactions are compliant and in line with NFL policies, whilst maintaining a good knowledge base of all relevant local market laws applicable to ticketing.
• Regularly produce clear and concise reports tracking requests and revenue.
• Work with Finance team to ensure accurate allocation of tickets against budgets.
• Assist the Hospitality team in the delivery of a seamless ticketing process for internal VIP spaces.
• Regularly meet with Commercial team to assist in management of sponsor allocations.
• Continually review and streamline internal administration processes across all stadia.
• Maintain high levels of communication to all stakeholders and deliver key information back to the Ticketing Systems Lead and Senior Manager.
• Assist with ticketing operations for all other NFL events across the year, where necessary.

Required Qualifications

• 2-3 years working in Ticketing.
• Good knowledge of back-end ticket system management.
• Proven experience of communicating with external partners and stakeholders.
• Excellent relationship and account management.
• Good project management skills and attention to detail.
• Proficiency in MS Office, especially Excel, with excellent email management skills.
• Excellent data management and organisational skills.

Other Key Attributes / Characteristics

• Experience of working in a stadium or venue environment.
• Working knowledge of Ticketmaster Sport/XR Inventory management.
• Experience in dealing directly with all levels of management.
• Clear oral and written communication.
• Self-starter, motivated, team player with strong organizational skills.
• Ability to develop solutions.
• Comfortable working in an office environment, forging relationships with multiple departments.
• Confident in speaking to and assisting all internal colleagues including Senior Management.

Benefits

In-person work at NFL offices is required, with no remote or hybrid option offered. No relocation assistance will be provided. The NFL is committed to an inclusive work environment that reflects our fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable laws.

WHO WE ARE: NFL Core Values include Respect, Integrity, Team Responsibility, Resiliency, Build Talent, Execute, Inspire, Live Our Values, Know the Business, and Think Big. We expect employees to demonstrate these values in decision-making and actions.