At a Glance
- Tasks: Plan and deliver engaging training sessions to build essential skills.
- Company: Join Suffolk Fire & Rescue Service, a supportive team focused on community safety.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Other info: Promote equality, diversity, and inclusion while enjoying new challenges every day.
- Why this job: Make a real impact on community safety while growing your skills in a dynamic environment.
- Qualifications: Teaching or adult learning qualification; strong communication and collaboration skills required.
The predicted salary is between 30000 - 37000 £ per year.
Address: Fire Service Training Centre, Wattisham IP7 7RA – Onsite
Salary: £34,434 per annum (pro rata for part time). This is also open to current Suffolk Fire and Rescue Service grey book operational staff at Crew Manager level in accordance with NJC pay scales.
Hours: 37 or 42 hours per week* – Flexible working options available
Contract: Permanent
*Salary and working hours vary depending on whether you are appointed on operational fire officer terms, or local government terms. Full details are provided in the Job and Person Profile (found in the ‘How to apply’ section below).
Please note: This role is open to learning and development specialists from both fire and rescue services and other sectors.
As a Learning and Development Support Officer, you will play a key role in planning, delivering, and maintaining training across Suffolk Fire and Rescue Service. You will help shape learning solutions, support development activities, and contribute to a culture of continuous improvement.
What we are looking for
- Plan and deliver engaging training sessions that build essential skills.
- Work closely with the Learning and Development Adviser to design creative learning solutions.
- Identify development needs and help close performance gaps.
- Provide constructive feedback to individuals and teams.
- Monitor and evaluate training effectiveness, recommending improvements.
- Build strong relationships with internal and external partners.
- Promote equality, diversity, and inclusion in all aspects of your work.
This is more than a job – it’s your opportunity to make a real impact. Join a supportive team that champions creativity, collaboration, and innovation. Every day will bring new challenges and chances to grow, and your work will play a vital role in protecting and improving the safety and wellbeing of communities across Suffolk. We’re excited to welcome you and see the positive impact you will bring to our team.
You will bring a mix of skills, experience, and values, including:
- A teaching or adult learning qualification (or willingness to gain one); Assessor/IQA qualifications desirable.
- Evidence of continuous professional development.
- Strong communication and collaboration skills; calm and adaptable under pressure.
- Ability to design and deliver engaging training for adult learners.
- ICT proficiency and understanding of learning environments and relevant legislation.
- A creative, solution-focused approach to problem-solving.
- Willingness to travel across Suffolk; operational firefighters must be fully competent.
Learning and Development Support Officer – Suffolk Fire & Rescue Service in Wattisham employer: National Fire Chiefs Council Limited.
Suffolk Fire & Rescue Service is an exceptional employer that prioritises the growth and development of its staff, offering a supportive work culture where creativity and collaboration thrive. With flexible working options and a commitment to continuous improvement, employees have the opportunity to make a meaningful impact on community safety while enjoying professional development and a strong sense of purpose in their roles.
Contact Details:
National Fire Chiefs Council Limited. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Learning and Development Support Officer – Suffolk Fire & Rescue Service in Wattisham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Suffolk Fire & Rescue Service on LinkedIn. A friendly chat can give us insider info about the role and help us stand out when we apply.
✨Tip Number 2
Prepare for the interview by practising common questions related to learning and development. We can even role-play with a friend to boost our confidence and refine our answers.
✨Tip Number 3
Showcase our creativity! When discussing training solutions, think outside the box. We should be ready to share innovative ideas that align with the values of Suffolk Fire & Rescue Service.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can leave a lasting impression and show our enthusiasm for the role. Let’s make sure they remember us!
We think you need these skills to ace Learning and Development Support Officer – Suffolk Fire & Rescue Service in Wattisham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the role of Learning and Development Support Officer. We want to see how you can contribute to our mission at Suffolk Fire and Rescue Service!
Showcase Your Creativity:Since this role involves designing engaging training sessions, don’t hesitate to share examples of your creative learning solutions in your application. We love seeing innovative ideas that can enhance our training programmes!
Highlight Your Collaboration Skills:This position requires strong teamwork, so be sure to mention any experiences where you've successfully worked with others. We value collaboration and want to know how you can build relationships within our team and with external partners.
Apply Through Our Website:For a smooth application process, make sure to apply directly through our website. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at National Fire Chiefs Council Limited.
✨Know Your Stuff
Make sure you understand the role of a Learning and Development Support Officer inside out. Familiarise yourself with Suffolk Fire and Rescue Service's training programmes and their approach to continuous improvement. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Creativity
Since the role involves designing engaging training solutions, be prepared to discuss your creative ideas during the interview. Think of examples where you've successfully delivered training or developed learning materials. Bring along any relevant portfolios or materials that highlight your innovative approach.
✨Emphasise Collaboration
This position requires strong communication and teamwork skills. Be ready to share experiences where you've worked closely with others to achieve a common goal. Highlight how you’ve built relationships with internal and external partners, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and adaptability under pressure. Think about past challenges you've faced in training or development roles and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
