Service Delivery Support Administration Assistant – Devon & Somerset Fire and Rescue Service
Service Delivery Support Administration Assistant – Devon & Somerset Fire and Rescue Service

Service Delivery Support Administration Assistant – Devon & Somerset Fire and Rescue Service

Exeter Full-Time 22800 - 28600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Service Delivery teams with admin duties and ensure smooth operations.
  • Company: Join Devon and Somerset Fire and Rescue Service, dedicated to community safety and support.
  • Benefits: Enjoy a competitive salary, full-time hours, and a supportive team environment.
  • Why this job: Make a real impact while gaining valuable experience in a dynamic setting.
  • Qualifications: No specific qualifications required; just a willingness to learn and support the team.
  • Other info: This is a 12-month fixed term contract based at Exeter Airport.

The predicted salary is between 22800 - 28600 £ per year.

Service Delivery Support Administration Assistant – Devon & Somerset Fire and Rescue Service

Devon and Somerset Fire and Rescue Service are looking for a Service Delivery Support Assistant to enhance our team based at our Training Academy at Exeter Airport. You’ll join us on a full time 37 hours per week, 12-month fixed term contract, and in return you will receive a competitive salary of £26,824 – £28,598 (gross) per annum.

As our Administration Assistant, you will provide the full range of consistent administration duties and business support to ensure continued resilience, efficiency, and effectiveness of the Service Delivery Support Teams.

Key responsibilities of the Administration Assistant:

-Undertaking a range of duties commensurate with an administration assistant role to support the services goals and objectives, in accordance with DSFRS policies and procedures, and participate in a team-based environment
-Providing general administrative support to the Service Delivery departments of Protection, Response and Training, including updates to communication channels such as MS Teams
-Actioning internal and external enquiries as and when appropriate, escalating / referring to the appropriate department within the service, as required
-Providing support to Service Delivery Managers in collating performance data, maintaining essential spreadsheets, databases and systems and distributing reports (as required) in a timely manner
-Supporting departmental meetings, including the booking of meeting dates and locations, resources, production of supporting papers and technical support
-Undertaking reasonable administrative requests as required by the Service Delivery Support Departments and any other duties associated with the support of the function, including inputting and formatting data for Word documents, PowerPoint and other MS Office applications
-Assisting the support of the operational function of Service Delivery teams, such as Protection, Response and Training
-Supporting in the provision of departmental resource requirements (e.g stationery, cameras, PPE, and detectors) and scrap cars – maintaining records of stock levels, plus ordering and invoicing, raising purchase order numbers in line with relevant budgets
-Undertaking the financial administration processes for Service Delivery departments, including, Procurement Card use and reconciliation
-Supporting the monitoring and completion of team specific Annual Returns including inventories
-Liaising with relevant stakeholders, both internal and external
-Being responsible for the reporting of property defects
-Supporting and providing training where required to new and temporary members of support staff
-Carrying out duties at the main place of work and/ or other locations as required

If you have any questions or would like to find out more about the role, please contact Jasmin Saggers on 01392 353385 or via email: jsaggers@dsfire.gov.uk.

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Service Delivery Support Administration Assistant – Devon & Somerset Fire and Rescue Service employer: National Fire Chiefs Council Limited.

Devon and Somerset Fire and Rescue Service is an exceptional employer, offering a supportive work culture that prioritises teamwork and professional development. Located at the Training Academy at Exeter Airport, employees benefit from a competitive salary, comprehensive training opportunities, and the chance to contribute meaningfully to community safety. Join us to be part of a dedicated team that values resilience, efficiency, and effectiveness in service delivery.
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Contact Detail:

National Fire Chiefs Council Limited. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Delivery Support Administration Assistant – Devon & Somerset Fire and Rescue Service

Tip Number 1

Familiarise yourself with the Devon and Somerset Fire and Rescue Service's mission and values. Understanding their goals will help you align your responses during any interviews or discussions, showing that you're genuinely interested in contributing to their objectives.

Tip Number 2

Network with current or former employees of the Devon and Somerset Fire and Rescue Service. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying for the role.

Tip Number 3

Brush up on your Microsoft Office skills, particularly Excel and PowerPoint, as these are crucial for the role. Consider taking a quick online course or tutorial to enhance your proficiency, which will make you stand out as a candidate.

Tip Number 4

Prepare specific examples from your past experiences that demonstrate your ability to handle administrative tasks and support teams effectively. Being ready to discuss these examples will showcase your suitability for the role during any interviews.

We think you need these skills to ace Service Delivery Support Administration Assistant – Devon & Somerset Fire and Rescue Service

Administrative Skills
Attention to Detail
Communication Skills
Time Management
Proficiency in MS Office Suite (Word, Excel, PowerPoint)
Data Entry and Management
Customer Service Skills
Team Collaboration
Problem-Solving Skills
Financial Administration
Record Keeping
Meeting Coordination
Stakeholder Liaison
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements of the Service Delivery Support Administration Assistant position. Tailor your application to highlight how your skills and experiences align with these needs.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administration and support roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to contribute to the Service Delivery Support Teams.

Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the organisation. Highlight specific examples from your past work that showcase your administrative skills and your ability to work in a team-based environment.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.

How to prepare for a job interview at National Fire Chiefs Council Limited.

Know the Role Inside Out

Make sure you thoroughly understand the responsibilities of a Service Delivery Support Administration Assistant. Familiarise yourself with the key tasks mentioned in the job description, such as providing administrative support and managing performance data.

Showcase Your MS Office Skills

Since the role involves using MS Office applications like Word and PowerPoint, be prepared to discuss your proficiency with these tools. You might even want to mention specific examples of how you've used them in previous roles.

Prepare for Teamwork Questions

This position requires working in a team-based environment. Think of examples from your past experiences where you successfully collaborated with others, and be ready to share these during the interview.

Ask Insightful Questions

At the end of the interview, have a few questions ready to ask about the team dynamics or the challenges the department is currently facing. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Service Delivery Support Administration Assistant – Devon & Somerset Fire and Rescue Service
National Fire Chiefs Council Limited.
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  • Service Delivery Support Administration Assistant – Devon & Somerset Fire and Rescue Service

    Exeter
    Full-Time
    22800 - 28600 £ / year (est.)

    Application deadline: 2027-08-26

  • N

    National Fire Chiefs Council Limited.

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