At a Glance
- Tasks: Lead the SDM Review project, ensuring effective delivery and engagement across departments.
- Company: West Midlands Fire Service, dedicated to community safety and service improvement.
- Benefits: Competitive salary, professional development, and a chance to shape future services.
- Other info: Collaborative environment with opportunities for growth and influence.
- Why this job: Make a real impact on community safety and service delivery in a leadership role.
- Qualifications: Strong organisational, communication, and problem-solving skills; understanding of fire service operations.
The predicted salary is between 36000 - 60000 £ per year.
The SDM Review will shape how we deliver services, how we staff and resource our stations, and how we ensure we continue to meet the evolving risks and needs of our communities across the West Midlands. As the SDM Review Operational Lead, you will play a central role in driving this work forward. You will work closely with the SDM Review and Community Risk Management Planning (CRMP) Lead, engaging with the Senior Leadership Team, Fire Authority members, representative bodies, and staff across all levels of the organisation. You will coordinate project delivery, engagement activity, and the public consultation process, ensuring that this critical project continues to progress on time, with transparency and accountability. This is a unique opportunity for someone with strong organisational, communication, and problem‑solving skills who is ready to take on a leadership challenge that will shape the future of our service.
Responsibilities
- Manage the day‑to‑day delivery of the SDM Review project, ensuring key milestones, outputs, and deliverables are achieved.
- Coordinate activity across departments, ensuring alignment, clarity, and good communication between workstreams.
- Support the development of project documentation, including risk registers, planning assumptions, and evaluation criteria.
- Lead and coordinate engagement activities with staff, representative bodies, and external partners.
- Support the planning and delivery of the public consultation process, ensuring compliance with the Gunning Principles and our statutory duties.
- Prepare project reports, briefings, and updates for the SDM Review and CRMP Lead, the Senior Leadership Team, and the Fire Authority.
- Monitor progress, identify risks, and proactively develop mitigation plans.
- Support workforce communications, ensuring staff across the organisation are informed and engaged in the review’s progress.
- Maintain accurate project documentation and ensure good governance and accountability.
We’re looking for someone who can bring structure, pace, and professionalism to this work, someone who thrives in a collaborative environment and is confident working across departments and with senior stakeholders.
Essential skills or experience
- Understanding of operational activity and processes within a fire and rescue context.
- Understanding of operational considerations, developed through collaboration with frontline staff or exposure to operational work.
- An in depth understanding of the need to create a robust evidence base to underpin the SDM Review.
- Proven ability to interpret complex data and risk intelligence, with thorough understanding of how this can shape the future options developed through the SDM review.
Service Delivery Model (SDM) Review Operational Lead – West Midlands Fire Service employer: National Fire Chiefs Council Limited.
West Midlands Fire Service is an exceptional employer that prioritises community engagement and employee development. With a strong focus on collaboration and transparency, we offer a supportive work culture where your contributions directly impact the safety and well-being of our communities. Join us in a role that not only challenges you but also provides opportunities for professional growth and meaningful involvement in shaping the future of fire and rescue services in the West Midlands.
Contact Details:
National Fire Chiefs Council Limited. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Model (SDM) Review Operational Lead – West Midlands Fire Service
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fire service community. Attend events, join relevant groups, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, make sure to express your enthusiasm for the role and the impact it can have on the community. Share your ideas on how you can contribute to the SDM Review and engage with stakeholders effectively.
✨Tip Number 3
Prepare for interviews by researching the West Midlands Fire Service and understanding their current challenges. Think about how your skills in project management and communication can help address these issues. Tailor your responses to show you’re the perfect fit for the SDM Review Operational Lead role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and submit your application today!
We think you need these skills to ace Service Delivery Model (SDM) Review Operational Lead – West Midlands Fire Service
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of SDM Review Operational Lead. We want to see how you can bring structure and professionalism to our team!
Showcase Your Communication Skills:Since this role involves engaging with various stakeholders, it's crucial to demonstrate your strong communication abilities. Use clear and concise language in your application to reflect your capability in this area.
Highlight Relevant Experience:Don’t forget to mention any experience you have in project management or operational roles, especially within a fire and rescue context. We’re looking for someone who understands the complexities of our work!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people and shows your enthusiasm for joining our team at West Midlands Fire Service!
How to prepare for a job interview at National Fire Chiefs Council Limited.
✨Know Your Stuff
Make sure you have a solid understanding of the fire and rescue context, especially operational activities. Brush up on the SDM Review's goals and how they align with community needs. This will show that you're not just interested in the role but also invested in the service's future.
✨Showcase Your Communication Skills
As you'll be engaging with various stakeholders, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully communicated complex information in the past, especially in collaborative settings. This will highlight your ability to work across departments.
✨Be Ready to Problem-Solve
Think of scenarios where you've had to identify risks and develop mitigation plans. Be prepared to discuss these during the interview. This will demonstrate your proactive approach and your capability to handle challenges effectively, which is crucial for this leadership role.
✨Prepare for Project Management Questions
Familiarise yourself with project management principles, especially around documentation and governance. Be ready to discuss how you would manage day-to-day delivery and ensure transparency and accountability in the SDM Review process. This will show that you can bring structure and professionalism to the role.
