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- Tasks: Lead case management and support colleagues in handling disciplinary matters.
- Company: Join the London Fire Brigade, dedicated to community safety and organisational excellence.
- Benefits: Enjoy opportunities for personal impact and a commitment to diversity and inclusion.
- Why this job: Be part of a transformative team focused on creating a safe and fair workplace.
- Qualifications: Proven experience in HR or Employee Relations with strong knowledge of employment law.
- Other info: We encourage applications from under-represented groups to reflect our diverse community.
The predicted salary is between 43200 - 72000 £ per year.
Professional Standards Unit (PSU) Manager (Case Management Lead) – London Fire Brigade
In the PSU Manager – Case Management Lead role, you will support PSU colleagues who manage all matters related to disciplines and grievances. Everything you do will contribute to our ongoing commitment to ensure that anything that falls outside of our conduct and values, is addressed without fear or favour.
In this role, you’ll play a key part in supporting the strategic development of the Professional Standards Unit, helping to improve the working lives of staff across the London Fire Brigade.
With proven experience in a senior Employee Relations, Professional Standards or Senior HR role, you’ll have a strong understanding of employment law and organisational risk management. Bringing exceptional leadership and people management skills, with the ability to motivate and develop high-performing teams.
You’ll have excellent communication and stakeholder engagement abilities, including experience working with senior leaders and external bodies. You’ll bring a proactive, analytical mindset with a commitment to continuous improvement and service excellence.
You’ll bring a solid understanding of Employment Law, Data Protection, Health & Safety, and Equality best practices, and apply this knowledge to support meaningful, people-focused change.
This is a fantastic opportunity to gain exposure to high-impact work, contribute to organisational transformation, and be part of a team that values curiosity, collaboration, and continuous improvement.
If you think this sounds like something you have the skills and experience to do, and the curiosity to be at the forefront of co-creating a safe and fair working environment, this is the job for you.
LFB must fully reflect the diversity of the communities it serves, so we particularly encourage applications from people from under-represented groups.
Opportunities to achieve personal impact in organisations that matter to so many people are rare. If you would like to find out more please contact recruitment@london-fire.gov.uk
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Professional Standards Unit (PSU) Manager (Case Management Lead) – London Fire Brigade employer: National Fire Chiefs Council Limited.
Contact Detail:
National Fire Chiefs Council Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Standards Unit (PSU) Manager (Case Management Lead) – London Fire Brigade
✨Tip Number 1
Familiarise yourself with the London Fire Brigade's values and conduct standards. Understanding their core principles will help you align your responses during interviews and demonstrate that you're a good cultural fit for the organisation.
✨Tip Number 2
Network with current or former employees of the London Fire Brigade, especially those in HR or Professional Standards roles. They can provide valuable insights into the work environment and expectations, which can be beneficial during your application process.
✨Tip Number 3
Stay updated on current trends and changes in employment law and organisational risk management. Being knowledgeable about recent developments will not only boost your confidence but also show your commitment to continuous improvement in the field.
✨Tip Number 4
Prepare specific examples from your past experience that showcase your leadership and people management skills. Be ready to discuss how you've successfully motivated teams and handled complex employee relations issues, as these are key aspects of the PSU Manager role.
We think you need these skills to ace Professional Standards Unit (PSU) Manager (Case Management Lead) – London Fire Brigade
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the PSU Manager role. Highlight your relevant experience in Employee Relations, Professional Standards, or HR roles in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your knowledge of employment law, leadership abilities, and any experience with stakeholder engagement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating a safe and fair working environment. Use specific examples from your past experiences to demonstrate how you meet the qualifications outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at National Fire Chiefs Council Limited.
✨Understand the Role Thoroughly
Before your interview, make sure you have a solid grasp of the PSU Manager role and its responsibilities. Familiarise yourself with the key aspects of employee relations, professional standards, and the specific challenges faced by the London Fire Brigade.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your leadership and people management abilities. Discuss how you've motivated teams in the past and contributed to their development, as this is crucial for the role.
✨Be Ready to Discuss Employment Law
Since a strong understanding of employment law is essential, be prepared to discuss relevant legislation and how it applies to the role. Highlight any experiences where you've successfully navigated complex legal situations.
✨Engage with Stakeholders
Highlight your experience in stakeholder engagement during the interview. Be ready to share examples of how you've effectively communicated with senior leaders and external bodies, as this will be vital in the PSU Manager position.
