At a Glance
- Tasks: Support the Pension Team with administrative tasks and ensure smooth pension operations.
- Company: Join Avon Fire & Rescue Service, a vital community organisation.
- Benefits: Flexible part-time hours, supportive team environment, and career development opportunities.
- Other info: Gain valuable experience in a dynamic and confidential work setting.
- Why this job: Make a difference in people's lives by managing essential pension services.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 24000 - 28000 £ per year.
We are looking to recruit a Pension Administration Assistant to join us at Avon Fire & Rescue Service! As our Administration Assistant for the Pension Team you will provide essential support by handling day-to-day administrative tasks, ensuring smooth operation and efficient management of pension-related processes. This role involves a high level of accuracy, confidentiality, and effective communication skills, making the post crucial to contributing to the delivery of an excellent Pensions service to members and employees. We will accept applications for part time hours.
Some of the things you’ll be doing:
- Processing standard retirement paperwork, working in partnership with Payroll Services and the Pensions Administrator, to ensure timely completion in line with SLA/KPI agreements.
- Monitor and organise the pension mailbox, responding to routine queries in a timely and friendly manner and escalating complex issues to senior team members and Payroll Services when necessary.
- Extract relevant data from Payroll systems and records in relation to McLoud/Sargeant and Matthews/O’Brien remedy cases, converting from 4-weekly to monthly as required.
- Accurately input and process pension-related data into the relevant databases, systems and tracking logs.
- Assist with the appropriate checks to validate and ensure that information submitted to the Pensions Administrator is completed, referring to the Pensions Advisor where appropriate.
- Maintain records through management of confidential pension folders in line with GDPR.
- Publish relevant updates and links to developments with pension remedy processes on the Service website and intranet as required.
- Produce template letters and communications, under the guidance of the Pension Advisor, to be sent to staff and members.
- Handle filing, scanning, and archiving of important pension documents.
- Schedule meetings for the Pensions Advisor and Pensions Scheme Manager, attending to take notes if required.
- Assist in the preparation of documents for audits, Freedom of Information requests and regulatory reviews, under the guidance of the Pensions Advisor.
- Carry out any additional responsibilities as reasonable and appropriate, as agreed with line manager.
Pension Admin Assistant – Avon Fire and Rescue Service employer: National Fire Chiefs Council Limited.
Avon Fire & Rescue Service is an exceptional employer, offering a supportive work culture that values accuracy and confidentiality in pension administration. With opportunities for part-time hours, employees benefit from a collaborative environment that encourages professional growth and development, ensuring that every team member plays a vital role in delivering excellent service to our community. Located in a dynamic and essential public service sector, we provide a meaningful career path where your contributions truly matter.
Contact Details:
National Fire Chiefs Council Limited. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Pension Admin Assistant – Avon Fire and Rescue Service
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Avon Fire & Rescue Service on LinkedIn. A friendly chat can give us insider info about the team and the role, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions related to pension administration. We should also think of examples from our past experiences that highlight our attention to detail and communication skills, as these are key for this role.
✨Tip Number 3
Showcase our organisational skills! During the interview, we can mention how we manage tasks and prioritise effectively, especially when dealing with sensitive information like pensions. This will demonstrate our fit for the role.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our enthusiasm for the Pension Admin Assistant position can leave a lasting impression. Plus, it keeps us on their radar!
We think you need these skills to ace Pension Admin Assistant – Avon Fire and Rescue Service
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Pension Admin Assistant role. Highlight your relevant experience and skills that match the job description, like your attention to detail and communication abilities.
Showcase Your Skills:Don’t forget to mention any experience you have with administrative tasks or pension-related processes. We love seeing examples of how you've handled similar responsibilities in the past!
Be Professional Yet Friendly:Since this role involves responding to queries, it’s important to convey a friendly tone in your application. Show us that you can communicate effectively while maintaining professionalism.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at National Fire Chiefs Council Limited.
✨Know Your Pensions Basics
Before the interview, brush up on your knowledge of pension schemes and processes. Understanding the basics will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Attention to Detail
Since accuracy is key in this role, be prepared to discuss examples from your past where you've demonstrated strong attention to detail. Highlight any experiences where you managed sensitive information or completed tasks with precision.
✨Practice Effective Communication
As you'll be handling queries and communicating with team members, practice articulating your thoughts clearly. Consider role-playing common scenarios you might face in the job, such as responding to a pension-related query.
✨Familiarise Yourself with GDPR
Given the importance of confidentiality in this position, make sure you understand GDPR regulations. Be ready to discuss how you would handle confidential information and ensure compliance in your daily tasks.
