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- Tasks: Support operational learning and engage with teams to enhance community safety.
- Company: Join Dorset & Wiltshire Fire and Rescue Service, dedicated to saving lives.
- Benefits: Enjoy flexi time, generous leave, and health & well-being services.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: NVQ 4 or equivalent experience in project management or customer service.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 29000 - 41000 £ per year.
This is a fantastic opportunity to join Dorset & Wiltshire Fire and Rescue Service, an organisation that is passionate about changing and saving lives. Our corporate staff are absolutely vital in helping to make our communities safer and healthier. Without them, we couldn’t do it.
We offer a wide range of employee benefits and strive to ensure that staff are valued and rewarded. For example, we offer a flexi time scheme, Local Government Pension Scheme, a generous annual leave allowance, a variety of family friendly schemes including 39 weeks’ full pay during maternity leave (subject to qualifying criteria) and health & well-being services.
As an Organisational Learning Facilitator in our Service Improvement department you will:
- Support the process of managing operational/organisational learning through the Operational Effectiveness Database (OED) system
- Monitor trends in data and communicate to appropriate stakeholders where appropriate
- Undertake user engagement to support and promote the use of the OED and gather feedback from teams / departments
What makes you our ideal Organisational Learning Facilitator?
- Have an NVQ 4 or equivalent vocational qualification in a related subject area i.e. Project Management OR significant experience at this level
- Previous experience carrying out a co-ordinating/facilitating role in an office environment or customer service area
- Knowledge of Blue light Service Operational processes
- We are looking for someone approachable to proactively engage with teams and have excellent communication skills
For full details of the role and requirements please have a look at the job description and person specification by clicking ‘Apply now’.
Salary: £34,434 - £37,280 per annum (rising by annual increments to £37,280). More information on salaries and progression can be found on our pay and policies page.
Organisational Learning Facilitator – Dorset & Wiltshire Fire and Rescue Service employer: National Fire Chiefs Council Limited.
Contact Detail:
National Fire Chiefs Council Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Organisational Learning Facilitator – Dorset & Wiltshire Fire and Rescue Service
✨Tip Number 1
Get to know the organisation! Research Dorset & Wiltshire Fire and Rescue Service, their values, and how they impact the community. This will help you tailor your conversations and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to organisational learning and facilitation. Think about your past experiences and how they align with the role. We want you to shine when it’s your turn to speak!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Dorset & Wiltshire Fire and Rescue Service.
We think you need these skills to ace Organisational Learning Facilitator – Dorset & Wiltshire Fire and Rescue Service
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Organisational Learning Facilitator. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Experience: Don’t just list your qualifications; share specific examples of your previous roles, especially those related to coordinating or facilitating in an office or customer service environment. We want to see how you've made an impact in your past positions!
Be Approachable: Since we’re looking for someone who can engage proactively with teams, make sure your application reflects your approachable nature. A friendly tone in your cover letter can go a long way in showing us you’re the right fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at National Fire Chiefs Council Limited.
✨Know Your Stuff
Make sure you’re familiar with the Dorset & Wiltshire Fire and Rescue Service's mission and values. Understand how your role as an Organisational Learning Facilitator fits into their goals. Brush up on the Operational Effectiveness Database (OED) system and be ready to discuss how you can support its use.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your coordinating and facilitating skills. Think about times when you’ve successfully engaged teams or improved processes, especially in a customer service or office environment. This will demonstrate your capability and relevance to the role.
✨Engage with Enthusiasm
During the interview, be approachable and show genuine interest in the role and the organisation. Ask insightful questions about their current projects or challenges they face. This not only shows your enthusiasm but also your proactive nature, which is key for this position.
✨Communicate Clearly
Since excellent communication skills are essential for this role, practice articulating your thoughts clearly and concisely. Use the STAR method (Situation, Task, Action, Result) to structure your answers, ensuring you convey your points effectively and confidently.
