Organisational Assurance Support Assistant – West Sussex Fire and Rescue Service

Organisational Assurance Support Assistant – West Sussex Fire and Rescue Service

West Sussex Fire & Rescue Service is seeking an Organisational Assurance Support Assistant to provide effective and efficient day‑to‑day administrative support to the Senior Advisor, Organisational Assurance, and the Programme Assurance & Governance Team.

The Organisational Assurance & Governance (OAG) team provides critical support to the Service Executive Board in delivering efficient and effective programme management outcomes.

The team applies a professional programme management approach to Fire and Rescue Service projects, ensuring delivery through clear accountability.

Our work in The Organisational Assurance & Governance (OAG) team and any given day can often feel quite different from the next!

Key Responsibilities

• Assist in the collection, coordination, and analysis of management information to support all WSFRS projects, programmes, and governance activities, including documentation and associated governance processes.
• Provide administrative support in the planning, development, and delivery of a variety of events.
• Build and maintain positive working relationships with a wide and diverse range of people, including internal customers, team colleagues, and external partners and organisations.
• Work with colleagues to provide guidance, when required, on project support and governance, including how to complete processes and documentation, and assisting with the effective implementation of new policies and procedural changes.
• Maintain accurate and up‑to‑date records, ensuring all project information is collected, managed, and archived in line with recognised project management standards.
• Prepare reports, agendas, write minutes, and attend meetings, sustaining high levels of mental attention in pressured environments.

Required Qualifications and Skills

• BTEC Higher qualification or equivalent experience, demonstrating a comparable level of applied knowledge in delivering administrative support.
• Proven experience of working effectively as part of a team, ideally within a project support role or similar environment.
• Experience of working in a fast‑paced, changing environment, with knowledge of project management systems and practices, and the ability to provide effective support.
• Strong IT skills, including a good working knowledge of Microsoft Word, Excel, and PowerPoint, with the ability to carry out word processing, data analysis, report writing, and maintain computer databases to a high standard.
• Excellent communication and interpersonal skills, with the ability to interact effectively with a wide range of stakeholders and build productive working relationships.