At a Glance
- Tasks: Manage and optimise hybrid ICT infrastructure for Avon Fire & Rescue Service.
- Company: Join a vital service dedicated to community safety and innovation.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Dynamic role with a focus on security and service improvement.
- Why this job: Make a real difference by ensuring technology supports frontline operations.
- Qualifications: Experience in ICT infrastructure, cloud services, and network management.
The predicted salary is between 60000 - 80000 £ per year.
The ICT Infrastructure Engineer is responsible for the resilience, security, and improvement of Avon Fire & Rescue Service's hybrid ICT estate, supporting critical operational and corporate services. The role provides expert support across cloud and on-premise platforms, resolves complex incidents, and drives service improvement through standardisation, automation, and proactive monitoring.
The post holder will play a key part in transitioning ICT services in house, strengthening internal capability, managing suppliers, and maintaining a strong security posture aligned with recognised standards, ensuring reliable and fit for purpose technology for frontline operations.
- Infrastructure operations (core accountability) – Manage the day‐to‐day operation of the hybrid ICT estate, ensuring the availability, performance, security, and reliability of core services.
- Networking (switching, routing, firewalls) – Manage and optimise LAN/WAN infrastructure, including switching, routing, firewalls, and site connectivity across MPLS, VPN, internet breakout, and Azure environments.
- Cloud (Azure) – Administer and optimise Azure IaaS and PaaS services, including virtual machines, networking, storage, and backup solutions.
- VMware (on‐premise virtualisation) – Manage and maintain VMware environments ensuring platform stability, performance, and efficient resource utilisation.
- Governance and compliance (ISO 27001 / Cyber Essentials Plus) – Ensure infrastructure services align with security policies, governance standards, and regulatory requirements, embedding secure‐by‐design and least‐privilege principles throughout the environment.
- Identity and access (Entra ID / AD DS) – Administer and maintain identity services across Entra ID and on‐premise Active Directory, supporting user lifecycle management, group policies, and hybrid identity integration.
- Exchange Online administration – Administer Exchange Online and associated mail security platforms, managing mail flow, mailbox administration, hybrid configurations, and email security controls including anti‐phishing, anti‐spam, and transport rules.
- Microsoft 365 productivity suite administration – Administer core Microsoft 365 services including SharePoint, OneDrive, Teams, and associated collaboration platforms, ensuring secure, reliable, and effective service delivery.
- Service improvement and transformation – Identify opportunities to standardise, automate, and improve ICT services, contributing to the design and delivery of infrastructure solutions aligned to organisational strategy.
For more information on the role and details on how to apply, please click 'Apply now'.
ICT Infrastructure Engineer – Avon Fire and Rescue Service in London employer: National Fire Chiefs Council Limited.
South Wales Fire & Rescue Service is an exceptional employer dedicated to fostering a culture of compassion, courage, respect, integrity, and excellence. As the Head of Organisational Development, you will play a pivotal role in shaping a high-performing, inclusive workforce while enjoying a supportive work environment that prioritises employee wellbeing and professional growth. With opportunities to collaborate with key stakeholders and influence organisational change, this role offers a meaningful chance to make a lasting impact within the community and the wider public service context in Wales.
Contact Details:
National Fire Chiefs Council Limited. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ICT Infrastructure Engineer – Avon Fire and Rescue Service in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what National Fire Chiefs Council Limited. values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges National Fire Chiefs Council Limited. might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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✨Direct Apply to National Fire Chiefs Council Limited.
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We think you need these skills to ace ICT Infrastructure Engineer – Avon Fire and Rescue Service in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at National Fire Chiefs Council Limited..
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at National Fire Chiefs Council Limited.. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at National Fire Chiefs Council Limited.
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
