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- Tasks: Provide first-line business support for Police, Fire & OPFCC through various Force Systems.
- Company: Join Northamptonshire Fire and Rescue Service and Police in a supportive, agile environment.
- Benefits: Opportunity to make a real difference while developing your skills in public service.
- Other info: Commitment to equality, diversity, and inclusion; great career development opportunities.
- Why this job: Be part of a team that supports frontline services and improves community safety.
- Qualifications: A full driving licence is required; passion for public service is essential.
The predicted salary is between 30000 - 40000 £ per year.
The best part about working in this team is that it’s a supportive environment with good team ethos and an agile working environment.
How the work the team does makes a difference: The team supports Enabling Services to ensure that both Police and Fire have an effective working environment.
The purpose of this role: The team provides a Front Door service for both Commercial & Property Departments.
Role Locations: This is an agile role working out of different police locations across the county.
Responsibilities:
- Work as a member of the team to deliver first‑line business support for Police, Fire & OPFCC and external contractors through a variety of Force Systems.
- Ensure the effective running of operational support in dedicated buildings.
- Process all requests received by the Commercial and Property department, triage to allocated members of the wider team or self, to support resolution and achieve a quality of service to Fire and Police functions.
- Maintain accurate records on all service requests, including purchases of goods and services, and wider activities relating to the delivery of the Property and Commercial Function.
- Provide advice and assistance, including dealing with telephone or face‑to‑face enquiries from internal and external end users on a wide range of topics.
Qualifications:
- A full driving licence is required.
Why work for us?
Northamptonshire Police, Northamptonshire Fire and Rescue Service and the Northamptonshire Office of the Police, Fire and Crime Commissioner are committed to delivering exceptional public services. Our enabling services are committed to providing the very best support to our frontlines. You will be playing your part in fighting crime and reducing fires. Working across the services provides variety, job satisfaction and the chance to develop and challenge yourself while improving the lives of others. If you want an opportunity with public service at its heart, in organisations that are on a journey to be outstanding, then join us.
Equality, diversity and inclusion:
We are committed to equality, diversity, and inclusion. We are working hard to increase diversity and inclusion within the organisations where communities are under‑represented, including those from Black, Asian, and Minority Ethnic communities, people of all ages, abilities, faiths, religions and gender, LGBTQ communities and those from other disadvantaged or marginalised backgrounds, who share our values and wish to make a difference to the communities we serve.
We are a Disability Confident Employer – We aim to achieve the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. If you meet the essential criteria for the role you can choose to share your disability if you would like to take part in our disability confident interview scheme. All applications will be treated on merit, based on the evidence provided in your application and suitability for the role you have applied for.
Hub Support Advisor – Northamptonshire Fire and Rescue Service in London employer: National Fire Chiefs Council Limited.
Contact Detail:
National Fire Chiefs Council Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hub Support Advisor – Northamptonshire Fire and Rescue Service in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees of Northamptonshire Fire and Rescue Service on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the team’s values and recent projects. Show us that you’re not just interested in the role, but also in how you can contribute to the mission of supporting Police and Fire services.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to teamwork and problem-solving. We want to see how you handle challenges and work with others in a supportive environment.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and shows your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in making a difference in the community.
We think you need these skills to ace Hub Support Advisor – Northamptonshire Fire and Rescue Service in London
Some tips for your application 🫡
Show Your Team Spirit: When writing your application, make sure to highlight your ability to work in a supportive team environment. We love candidates who can demonstrate how they contribute to a positive team ethos, just like we do at StudySmarter!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure you clearly outline your relevant experience and skills that align with the role of Hub Support Advisor.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your responses to the specific responsibilities mentioned in the job description. Show us how your background fits perfectly with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at National Fire Chiefs Council Limited.
✨Know Your Role
Make sure you understand the responsibilities of a Hub Support Advisor. Familiarise yourself with how the team supports both Police and Fire services, and be ready to discuss how your skills can contribute to this mission.
✨Showcase Team Spirit
Since the role emphasises a supportive team environment, be prepared to share examples of how you've worked effectively in teams before. Highlight your ability to collaborate and communicate well with others.
✨Prepare for Real Scenarios
Think about potential scenarios you might face in the role, such as handling enquiries or processing requests. Practise how you would approach these situations, demonstrating your problem-solving skills and customer service mindset.
✨Emphasise Your Commitment to Diversity
Given the organisation's focus on equality, diversity, and inclusion, be ready to discuss why these values matter to you. Share any experiences that reflect your commitment to creating an inclusive environment.