At a Glance
- Tasks: Lead impactful campaigns and connect with communities through engaging storytelling.
- Company: South Wales Fire & Rescue Service, dedicated to community safety and engagement.
- Benefits: Competitive salary, permanent contract, and opportunities for professional growth.
- Other info: Dynamic role with a focus on teamwork and community impact.
- Why this job: Make a real difference in your community while shaping the future of communications.
- Qualifications: Experience in communications and a passion for storytelling.
The predicted salary is between 39152 - 39862 £ per year.
We are looking for a new Lead Communications and Engagement Officer to shape how we tell our story and connect with our communities and colleagues. You will lead the delivery of high-impact campaigns that bring our Service priorities to life, working across media, digital, internal and engagement channels to create joined-up, meaningful communications.
At the heart of the role is a focus on quality and outcomes – you will set the standard for clear, consistent and compelling messaging, while creating and overseeing accessible, bilingual and inclusive content that truly reaches people and makes a positive difference. You will play a key role in developing a talented team of Communications Officers, building confidence, capability and pride in their work.
Alongside this, you will work closely with partners and stakeholders to deliver proactive, engaging activity that has a positive impact in communities. This is a dynamic and rewarding role where you will also support incident and crisis communications, helping ensure a calm, professional and coordinated response when it matters most.
If you are passionate about storytelling, thrive in a fast-paced environment and want to make a visible impact, this is a chance to help shape the future of communications in the Service.
- Contract: Full time, permanent
- Grade: 11
- Salary: £39,152 – £39,862, pay award pending, plus on call allowance
- Hours of Work: 37 hours a week
- Directorate: Deputy Chief Fire Officer
- Location: Fire HQ, Forest View Business Park, Llantrisant
Lead Communications and Engagement Officer – South Wales Fire & Rescue Service in Llantrisant employer: National Fire Chiefs Council Limited.
South Wales Fire & Rescue Service is an exceptional employer dedicated to fostering a culture of compassion, courage, respect, integrity, and excellence. As the Head of Organisational Development, you will play a pivotal role in shaping a high-performing, inclusive workforce while enjoying a supportive work environment that prioritises employee wellbeing and professional growth. With opportunities to collaborate with key stakeholders and influence organisational change, this role offers a meaningful chance to make a lasting impact within the community and the wider public service context in Wales.
Contact Details:
National Fire Chiefs Council Limited. Recruitment Team
